Mississippi
  • Report: #414467

Complaint Review: Acai Berry Detox , FWM Laboratories

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  • Submitted: Wed, January 21, 2009
  • Updated: Fri, January 30, 2009

  • Reported By:North Platte Nebraska
Acai Berry Detox , FWM Laboratories
2040 NE 163rd St., Suite 305 North Miami Beach, Florida U.S.A.

Acai Berry Detox ,FWM Laboratories This is a scam North Miami Beach Florida

*Consumer Comment: Improvement of FWM's customer service

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DO NOT ORDER FROM THIS COMPANY - THIS IS A SCAM. I ordered the "Free Trial" of Acai Berry Detox and received the shipment one week later. After trying the product, I was extremely disappointed and attempted to cancel my account. I tried to contact them at the number given, 866-949-0138, and received either a busy signal or was placed on hold, one time for 20 minutes, before I was disconnected.

On 1/20/09, I was charged an additional $87.13 for another months supply and have yet to receive the product. This company CANNOT be reached at the number indicated and had no return address label when the original product was sent. Trust your instincts - I should have known better!!!

Stupid in nebraska
North Platte, Nebraska
U.S.A.

This report was posted on Ripoff Report on 01/21/2009 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-Berry-Detox-FWM-Laboratories/North-Miami-Beach-Florida-33162/Acai-Berry-Detox-FWM-Laboratories-This-is-a-scam-North-Miami-Beach-Florida-414467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Improvement of FWM's customer service

AUTHOR: Buddy Pope - (U.S.A.)

Although it took about 5 minutes hold time to hear a live voice, I was able to talk to an agent , and after explaining my frustration, Got a refund, and a cancellation of my membership. I think the company just outgrew it's customer support for a little while.
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