- Report: #594241
Report - Rebuttal - Arbitrate
Complaint Review: Acai Berry Free Trail Total Cleanse
Acai Berry Free Trail Total Cleanse14781 memorial dr. houston, Texas United States of America
Acai Berry Free Trail Total Cleanse ntr*advcolcs.com product did'nt come dueing trail period and cancel befor the trail period was up and still got charged 116.00 houston, Texas
I ordered the Acai Berry Pure and Advance Cleanser on a free trial promotion on the Internet. A news reporter from Fox news did research on the product and swore by it. I signed up for a free trial and waited for the product to come. The estimated time of arrival was suppose to be the following week, but the product never came.
I called the company, and told them I have yet to recieve the product. The representative had no idea what happen, but gave me a extension on my trial. Two weeks went by until i recieved it. The Advance Cleanser, which was part of the package was missing. I called the company back again to tell them I received the Acai Berry, but not the Advance Cleanser. I made a call to cancel the memership, and in return they gave me a confirmation number.
The same day I canceled the order, the company withdrew $116.00 from my account. To this day I haven't received the Advance Cleanser. I haven't contacted the company yet to question the withdrawal.They are closed on the weekends but will definitely call first thing Monday morning.
This report was posted on Ripoff Report on 04/17/2010 08:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-Berry-Free-Trail-Total-Cleanse/houston-Texas-77079/Acai-Berry-Free-Trail-Total-Cleanse-ntradvcolcscom-product-didnt-come-dueing-trail-peri-594241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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