• Report: #413450

Complaint Review: Acai Berry - PriceLimbo.com - Fit Factory - Total Cleanse-Purchase Price Savers - My Body Physique

  • Submitted: Sun, January 18, 2009
  • Updated: Fri, January 23, 2009

  • Reported By:Kinsey Alabama
Acai Berry - PriceLimbo.com - Fit Factory - Total Cleanse-Purchase Price Savers - My Body Physique
4650 SW 51st Ste 711 Davie, Florida U.S.A.

Acai Berry - PriceLimbo.com - Fit Factory - Total Cleanse-Purchase Price Savers - My Body PhysiqueUPDATE!!! Response from BBB-Salt Lake, Utah Davie Florida

*UPDATE Employee: Contact Our Customer Service Manager

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As of 01/15/09, this is the rebuttal response email I received from the BBB of Salt Lake, Utah after filing a complaint with them about this scam artist and the way they are stealing money from others:

"Per customers request on 11/26/08 with customer service rep Pristine, there account was canceled and there were no more charges to the account. Customer has been refunded. See proof below:

3327141 Refunded ACAIBERRY 89.31 2008-11-12 03:29:30 ----- -----

Customer Service"
_____________________________________________
What proof?????
My response:

(The consumer indicated he/she DID NOT accept the response from the business.)

As of 01/15/2009, I have just spoken with a CSR from my bank and verified that no such refund/deposit was issued from THIS company on or after 12/11/2008 in the amount of $89.31. My account was charged $89.31 (MyBodyPhysique- #888-771-7028) on 11/14/2008; $1.79 (International Service Fee) on 11/14/2008; $8.51 (PriceLimbo.com- #877-350-8480) on 12/01/2008; $8.51 (PriceLimbo.com- #877-350-8480) on 12/31/2008.

I have called each # many times to request refunds for these unauthorized charges, received confirmation #s, only to be told it takes days, weeks, months to process refunds and was told "only 10% of the refunds could be processed due to the holidays, # of calls received, etc." These companies are owned/operated by the same individual(s). Please take the time to review the consumer website www.ripoffreport.com and type in "Acai Berry" in the search window. I am not the only person that has been ripped off. I want all of my money back.

Ripoff Report readers: File a complaint with the BBB of Salt Lake, Utah. It's YOUR money!

Zibbie
Kinsey, Alabama
U.S.A.

This report was posted on Ripoff Report on 01/18/2009 01:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-Berry-PriceLimbocom-Fit-Factory-Total-Cleanse-Purchase-Price-Savers-My-Body-Physique/Davie-Florida-33314/Acai-Berry-PriceLimbocom-Fit-Factory-Total-Cleanse-Purchase-Price-Savers-My-Body-413450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 UPDATE Employee

Contact Our Customer Service Manager

AUTHOR: Conniea78 - (U.S.A.)

Hello my name is Connie. I'm a customer service associate for Fit Factory's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is [email protected] or if you call our customer service line 1-866-407-1022. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.

Connie, CSA
Fit Factory
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