• Report: #753813

Complaint Review: Acai Reduce

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  • Submitted: Sat, July 16, 2011
  • Updated: Sat, July 16, 2011

  • Reported By: Jill Hansview — Harbortown British Columbia Canada
Acai Reduce
Internet United States of America

Acai Reduce myhealthysystem.com Acai Tracker Access $7.95 CAD 30 Day Supply FREEWeight Loss Guide FREE 3 items: $7.95 CAD 3 Day Shipping & Handling:FREE Total Charged: $7.95 CAD Internet

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I ordered from Acai Reduce 3 months ago what was believed to be a free 30-day supply of Acai capsules. This is what my only invoice looked like.



Acai Tracker Access $7.95 CAD

30 Day Supply FREE

Weight Loss Guide FREE

3 items: $7.95 CAD

3 Day Shipping & Handling:FREE

Total Charged: $7.95 CAD

  

I noticed on my credit card that no dollar amount of $7.95 was ever charged. However, there was a charge for $196.24 and an additional one for $97.29.



I didnot receive the product in 3 days or even 3 weeks. I did eventually receive 1 bottle of said capsules. When I called the company on the invoice and the amounts deducted from my charge account, the lady was very rude and said I was charged for an on-line tracking system.



If that were the case, why did the invoice not show that? I called the credit card company and they tried to get my money back. On my initial contact with them, it was shown that an amount for $92.00 was credited to my account but not the $196.24. They said the $97.29 was a mistake and refunded $92.00. When I tried to contact the company again I only got a busy signal.



I have since tried to reach them through the internet site I was provided. This takes me to a dead-end.



Further to that, since my money was not refunded, I tried logging in to my apparent "free" account with the login information I was provided. The page is no longer available. Therefore, they are saying I paid for this tracking system for a year, and they are not allowing me to access it and are not refunding me.



I have been ripped off - big time.
    

This report was posted on Ripoff Report on 07/16/2011 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-Reduce/internet/Acai-Reduce-myhealthysystemcom-Acai-Tracker-Access-795-CAD-30-Day-Supply-FREEWeight-Los-753813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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