• Report: #423395

Complaint Review: Acai-burn

  • Submitted: Thu, February 12, 2009
  • Updated: Wed, January 06, 2010

  • Reported By:Wasilla Alaska
Acai-burn
acaiburn.com Nationwide U.S.A.

Acai-burn ,acaiberry, Bramolite These scammers are evil, I had to cancel my card # to avoid over $200 in charges Scammerview Internet

*UPDATE Employee: Hello,

*General Comment: SCAM ALERT!!!

* : Hello

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These scammers made me gain weight from all the stress they put me through. they have a timer running trying to rush you to put your card #, then they got you. All these other complaints are true. whoever is running this scam should be executed! I had to cancell card #. This is the first time I bought something on the internet. They are bad, evil people.

I feel so stupid
Wasilla, Alaska
U.S.A.

This report was posted on Ripoff Report on 02/12/2009 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-burn/nationwide/Acai-burn-acaiberry-Bramolite-These-scammers-are-evil-I-had-to-cancel-my-card-to-avoi-423395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: melanie - (United States of America)







Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but sometimes mistakes can happen. Customer service and satisfaction are very important to us. That's why we included our Terms of Service on the order page right next to where you provided us with your credit card information. There is also a direct link to our Terms of Service on our home page. We do want you to be happy with your experience with us even if you didn't read the terms or found them confusing.




If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our 30-day guarantee period, we will also be happy to refund your money. We take our money-back guarantee very seriously.


Our customer support is available 24 hours a day, seven days a week. You can call us at (8/8/8)-(5/9/1)-(2/1/9/0). If you have any problems getting through, you can also use our Live Chat online customer service support. The Live Chat link is easy to find on our Contact Us page and can walk you through the entire process step by step.





We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.




Thank you,



(Melanie)

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#2 General Comment

SCAM ALERT!!!

AUTHOR: Inspector - (USA)

Same company as dazzle white and dazzlewhite pro.  They are scams!!  Just research them on Google.
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#3

Hello

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,
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