• Report: #506578

Complaint Review: Acaiburn - WU-YI Source, Insider Secrets To Weight Loss

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  • Submitted: Thu, October 08, 2009
  • Updated: Fri, October 16, 2009

  • Reported By: aka p/off — Staffs United Kingdom
Acaiburn - WU-YI Source, Insider Secrets To Weight Loss
WU-YISOURCE.COM Internet United States of America

Acaiburn - WU-YI Source, Insider Secrets To Weight Loss Ripped off in the UK too!! Internet

*UPDATE Employee: Hello,

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Have contacted company several times been told that refunds have been made, ( never received and my bank confirmed never reached my account) constantly had to chase this company calling daily from the UK  001866098908949

I did eventually have one refund of $58.76 after 2 months(charged card june 26th 2009 ) refunded 17th September 2009 finally after hassling for 2 months. I am still owed $64.90 for payments that they took from my card after I had cancelled this with them.
I am constantly emailing
  Shalyn , she is the so called refund manager at WuYisource.com or at least that is the title she seems to like to use!
( having to use password in email subject - watermelon - Now in hindsight thats dodgy and should have smelt a bnig fat rat!! Apparently he is !!

 I Have seen lots of complaint forums on this company and chasing them now more out of principle of myself and all the others they have stung!!

They use a forwarding company over here in the UK  BTB Mailflight LTD, unit 2B Viking Industrial Estate, Hudson Road, Bedford MK41 0QB UK help line 0-800-047-0987.

 I originally signed up for this as a free trial HA HA!! and they have helped themselves to my money 3 times since cancelling with them, the product made me ill and spent 3 days in bed, so not only are they ripping folk they could be possibly causing some serious costly health issues for folk in th US, who could possibly not afford health care bills too!

They have been reported to the Federal Trade Commission/Trading standards in the UK
PLEASE BE WARNED THEY ARE SCAM, THE COMPANY SEEMS TO BE SCATTERED HERE THERE AND EVERYWHERE! PLEASE DONT BE FOOLED BY THEM AND HELP THEM LIVE A GRAND LIFESTYLE AT THE EXPENSE OF OTHERS ALSO BE WARNED THIS COULD MAKE YOU ILL, I SPENT 3 DAYS IN BED WITH SERIOUS TUMMY ISSUES AND SEARING HEADACHES!!!!!!!! THEY ARE NOTHING MORE THAN SLIMEBAGS AND I HOPE THEY GET WHATS COMING TO THEM!!!

This report was posted on Ripoff Report on 10/08/2009 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acaiburn-WU-YI-Source-Insider-Secrets-To-Weight-Loss/internet/Acaiburn-WU-YI-Source-Insider-Secrets-To-Weight-Loss-Ripped-off-in-the-UK-too-Inte-506578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our

customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located

directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions

in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can

be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us.

We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions

you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and

we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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