- Report: #469518
Report - Rebuttal - Arbitrate
Complaint Review: Access America / Jefferson Insurance / World Access Service Corp. / BCS Insurance Company
Access America / Jefferson Insurance / World Access Service Corp. / BCS Insurance CompanyRichmond, Virginia U.S.A.
Access America / Jefferson Insurance / BCS Insurance Company /World Access Service Corp. Unfair travel insurance claim denials Richmond Virginia
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I am surprised that we missed that - they were clearly spelling out that if your grandmother dies and has dementia or Alzhiemer's either, her death is not covered under the Death of a Family member coverage. Also, they denied it for an additional back-up reason, because, "she had dementia before we bought the travel insurance" so it was a death caused by a "pre-existing condition", which they do not cover. What 95 year old nursing home patient doesn't have a touch of dementia. Even though granny actually died of natural causes at age 95, they used her dementia diagnosis to deny our claim.
Almost everyone, except an accident victim dies of a pre-existing condition. We lost almost $900 plus their $50 premium on a ticket we had to cancel to attend a funeral. The only death claim they will pay on appears to be a direct hit from a meteorite, but that is also questionable with Access America. Don't waste your money AND take a minute to send a comment to the travel site where you but your tickets that www.accessamerica.com and/or their underwriter Jefferson Insurance of Richmond, Va. is a bad link to have on their website. I will not use a website for travel arrangements that has Access America anywhere on it. We can and should fight back.
This report was posted on Ripoff Report on 07/14/2009 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Access-America-Jefferson-Insurance-World-Access-Service-Corp-BCS-Insurance-Company/Richmond-Virginia-72031/Access-America-Jefferson-Insurance-BCS-Insurance-Company-World-Access-Service-Corp-U-469518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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