- Report: #911821
Report - Rebuttal - Arbitrate
Complaint Review: Access Travel Network
Access Travel Network672 N. Semoran Blvd. #301 Orlando, Florida United States of America
Access Travel Network Offered to rent timeshare with an upfront cost Orlando, Florida
*Author of original report: ACCESS TRAVEL NETWORK Dispute UPDATE
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the contract (11 July), that clearly stated "7 day cancellation policy" on the form, I reviewed the document and saw no protection for me after the initial period so I wrote CANCEL in large letters and faxed it back to them with a request for "immediate refund" of the charge against my card. Then I received another call from a different person offering to cut the charge in half and to issue a credit for that amount and then to call back on 12 July to review and finalize all the details. He left a message later
that day with a "tracking number" for the credit that was going back to my credit card. Same guy called back in the afternoon of 12 July (three hours later than he told me he would call) just as I was sending another fax demanding a refund for ALL charges because my credit card had no record of that tracking number or a credit pending. When I told him I was cancelling the whole
thing without ever signing the contract and that I was within my seven day window to cancel, he hung up on me. I then filed a dispute complaint with my credit card and filed an online complaint with the Florida consumers' department. My credit card company has informed me that I have no obligation to pay until the complaint is resolved by them and the merchant. THIS IS CLEARLY A SCAM.
This report was posted on Ripoff Report on 07/13/2012 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Access-Travel-Network/Orlando-Florida-32807/Access-Travel-Network-Offered-to-rent-timeshare-with-an-upfront-cost-Orlando-Florida-911821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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