• Report: #511577

Complaint Review: Access USA MyUS.com Eric Baird, Joy Rivera

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  • Submitted: Mon, October 19, 2009
  • Updated: Mon, February 22, 2010

  • Reported By: Chris — Internet USA
Access USA MyUS.com Eric Baird, Joy Rivera
www.myus.com Internet United States of America

Access USA - MyUS.com Eric Baird, Joy Rivera myus Scam - shipped the "wrong" goods and won't resolve Internet

*Author of original report: myus resloved the issue

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I joined myus.com and used them to ship me auto parts I had ordered. All in all the cost to me was around $500, and they shipped on 28 September. I received a package of 2 small cans of baby formula instead of the parts.

3 weeks and around 12 emails later I still can't get answers as to if and when I will receive the goods I paid for. I have tried the 'send email to CEO/service manager/blah blah blah' option but these are simply ignored. I also tried the chat to an agent online and this is pretty useless - just a smokescreen.

Do not use myus.com - at best they are incompetent with pathetic customer service, at worst a scam sending people cheap and incorrect goods, and then ignoring them.


This report was posted on Ripoff Report on 10/19/2009 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Access-USA-MyUScom-Eric-Baird-Joy-Rivera/internet/Access-USA-MyUScom-Eric-Baird-Joy-Rivera-myus-Scam-shipped-the-wrong-goods-and-won-511577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

myus resloved the issue

AUTHOR: Chris - (USA)

It took a while, but myus.com got me my goods at their expense and apologised. They said this kind of mix up is very rare, so I recently used them for another shipment and the goods arrived quickly and without incident.

I will definitely use them in the future, as i believe my initial shipment issues were an exception, and not the norm.

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