- Report: #794754
Report - Rebuttal - Arbitrate
Complaint Review: Access Warranty
Access Warranty6837 Hayvenhurst Ave Lake Balboa, California United States of America
Access Warranty No Coverage No response No refund Lake Balboa, California
In June we had a blower motor fixed. A couple of months later I was looking in our contract book and discovered that we would not be covered if they found out we were commercial.
I called them immediately and they confirmed that they would not cover the truck and that I should get a refund from the time that the truck became commercial in January. I have called several times and spoke to several people only to get the run around. I have never received anything from them by mail.
I sent them the registration showing when the truck became commercial, a copy of the DOT inspection and the mileage the first part of Feb.. I also told them I would reimburse them for the blower motor that they fixed in June.
I also spoke with Royal Administration Services (their underwriter) and they also told me I should get a refund from when the truck became commercial.
This report was posted on Ripoff Report on 11/03/2011 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Access-Warranty/Lake-Balboa-California-91406/Access-Warranty-No-Coverage-No-response-No-refund-Lake-Balboa-California-794754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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