- Report: #846032
Report - Rebuttal - Arbitrate
Complaint Review: AccessAmerica
AccessAmericaP.O. Box 71533 Richmond, Virginia United States of America
AccessAmerica Allianz Global Assistance Do not waste your money on their travel insurance, they will find any excuse to not pay a claim. Richmond, Virginia
*Author of original report: You have all documentation
*UPDATE Employee: Allianz Help Team
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Had to pay $145.61 for rebooking flight Madrid-Lisbon. Access America and parent company Allianz Global Assistance refuse to pay the claim.
When talking to them is like taking to people that do not speak the same language. They keep talking about delays and needing proof of delay. I sent a copy of the email from the airline notifying of the flight cancellation and rerouting to new flights.
This report was posted on Ripoff Report on 02/28/2012 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/AccessAmerica/Richmond-Virginia-23255-1533/AccessAmerica-Allianz-Global-Assistance-Do-not-waste-your-money-on-their-travel-insurance-846032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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