- Report: #1060782
Report - Rebuttal - Arbitrate
Complaint Review: Account Care - Sears
Account Care - SearsP.O. Box 901095 Ft.Worth, Texas USA
Account Care - Sears Failure to refund after my cancellation Ft. Worth Texas
*Author of original report: Never Give Up
*General Comment: A refund MAY be impossible.
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On Feb. 22 2013 I received a letter from Account Care informing me that services were being improved etc. I called March 4th to inform them I had never enrolled into their plan, requested a cancellation and a refund of money they had taken via my Sears account for several years (total $312.21). My Sears account was at a 0 balance and had been since Jan. so credit to the account was not a viable option. After 30 calls, speaking to numerous supervisors and being lied to by all, the only correspondence I have received was acknowledgement of my cancellation. It has been 3 months and 16 days and nothing.Same thing happened with my Walmart account, notifcation made that their account care service had improved..when i notified them I had not enrolled, they forwarded my cancellation and lo and behold 2 weeks later I had my money refunded to me. WE ARE ENTITLED TO A REFUND it is the law and I hope that someone out there files the class action suit that is far over due.. as for me I will continue to call Account Services every week and forward correspondence at least every two week until there is a check in my hand. ACCOUNT CARE IS NOTHING BUT A RIP OFF AND SHOULD BE FORCED OUT OF BUSINESS.. PERIOD!!!!
This report was posted on Ripoff Report on 06/20/2013 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Account-Care-Sears/FtWorth-Texas-76101/Account-Care-Sears-Failure-to-refund-after-my-cancellation-Ft-Worth-Texas-1060782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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