- Report: #848996
Report - Rebuttal - Arbitrate
Complaint Review: Account Now
Account Now2603 Camino Ramon Ste 485 San Ramon, California United States of America
Account Now They took four of my clients money San Ramon, California
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so I used the cards for about a week at ATM to get 300.00 day (which is their limit) all of a sudden they suspended all four cards with over 15,000 on them and this has been three weeks ago. All documentation have been faxed (notarized) and they will not return phone calls, won't give information and no one will help. Have called FDIC and they are getting many calls a day in regards to Account Now. The next step is to get an attorney - anyone needing address (since they will not give it to you) it is 2603 Camino ramon ste 485, san ramon CA 94583 and phone number to so called risk dept is 925-498-1800 - VP of risk management is Shelley Ropolo -
I would suggest getting an attorney and suing them. You can also file a report with state attorney general and Consumer Finance Protection Division , and with FINCEN - with new technology wouldn't you think they could get a person on skpe or something and see their face against the drivers license submitted along with social security card. I never heard of a bank keeping a person's money - At least after 48 hours it should be returned to sender to verify. It is not their money.
This report was posted on Ripoff Report on 03/05/2012 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Account-Now/San-Ramon-California-94583/Account-Now-They-took-four-of-my-clients-money-San-Ramon-California-848996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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