Complaint Review: Account Now - Internet
- Account Now Internet USA
- Phone: 866.925.2036
- Web: www.accountnow,com
- Category: Credit Card Fraud
Account Now Visa gold card Ripped off No check sent Ca Internet
*UPDATE Employee: We would like to help.
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I called account now May 1st to file a dispute and was told the i would have to shut down my account and have a new card sent to me i agreed, 3 days later i called and my account balance said zero?? I spoke with costomer service that day and was told my account was CLOSED i no longer could have an account with account now and that a check would be issued.
I was told my check was sent out May 6th by a supervisor and that it would be in my mail box the following wed... and of course NO CHECK! I was then told it was send out on the 6th and that i would receive it in 14days. DAY11 i called again and was told MY CHECK WAS NOT SENT OUT???? and it could take up to 4 weeks before i would receive anything??? WHY ARENT THE REPS INFORMED WHY HAS IT BEEN 2 weeks and no check yet WHERES MY MONEY!
This report was posted on Ripoff Report on 05/20/2014 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/account-now/internet/account-now-visa-gold-card-ripped-off-no-check-sent-ca-internet-1148245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We would like to help.
AUTHOR: AccountNow - ()
SUBMITTED: Friday, June 06, 2014
Dear DD Taylor,
I apologize for the delay in my reply. I am sorry to hear that you had an issue with your account. If your account issue is still outstanding, I would like to help resolve it. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at customerserviceRR@accountnowinc.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.
Sincerely,
GF
AccountNow
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