- Report: #788622
Report - Rebuttal - Arbitrate
Complaint Review: Account now Prepaid Visa
Account now Prepaid VisaSan Ramon California U.S.A. Internet United States of America
Account now Prepaid Visa Meta Bank , accountnow.net San Ramon California U.S.A. Accountnow steals your Government Social Security checks via Direct Deposit and freezes your money Internet, Internet
*Consumer Comment: An all too familiar tragedy...
Three years ago I became disabled and unable to work in jobs that I was use to doing and filed for SSD and at the time did not have a checking only Savings so while filling out papers for direct deposit in case I won my case I used the Accountnow account. STUPID Me finally after fighting for my Disability Insurance with Social Security I finally won my case and they started sending checks sooner than I thought. Instead of changing my direct deposit I thought I would wait till next month I did not want to risk messing anything up. I received a text message from Account now saying my deposit was made and would be available the next day for funds so I took my Husband 75 miles to see his doctor and they put him in the hospital and I needed to spend my Money for a motel and gas to stay in town. The next day I went to my Bank to draw funds from Account now card to put in my bank and it was declined.
Turned out they thought my account was at risk after 3 years of me having it and decided I need to prove who I am and if that is my money. Meanwhile I am out of town used all my money up and expected my money to be used to get home when Husband was released, but instead I was on the phone for 3 hours calling them. They told me the same story everyone one of them sounded the same just changed the name everytime I called and sent me to the risk department which says it has closed after 5 P.M Pacific time and it was 2 Mt. Time everytime I called back I told them don't tranfer me there was no one there they said oh no they are open. finally I went to a Friends House copied my Drivers License , SS card and Medicare Card to them and then they said they had reiceved them however now instead of lifting the restriction off right now it will be 7 to 10 days before they can review it but they knew it was there. I told them this is my Disability check my Husband just had Surgery and I needed Gas to get him home 75 miles away and even then no money when I got there. Nothing they could do, so I went back to my Friends house and borrowed her Credit Card to get home on other wise I don't know what would have happened to my Husband and me.
Today I am home waiting for tomorrow when my Husband will get paid so we can buy food since my check is in their hands. I called SSD and fixed it so no more funds would never go in that account again and told them my problem. She told me I should turn them in so I took her advise, I went to the Federal Attornney Gerenal Website and filled out a complaint put up some blogs and now putting my 2 Cents in here. YES I AGREE WITH ALL OF YOU NOW!!! Accountnow is a rip off I will only Bad mouth them from now on and never ever refer anyone to them They Suck it hard.
This report was posted on Ripoff Report on 10/14/2011 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Account-now-Prepaid-Visa/internet/Account-now-Prepaid-Visa-Meta-Bank-accountnownet-San-Ramon-California-USA-Accountn-788622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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