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  • Report: #914543

Complaint Review: Accountgear.com Gamewar.com

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  • Submitted: Thu, July 19, 2012
  • Updated: Mon, November 05, 2012

  • Reported By: Brandon — Cookeville Tennessee United States of America
Accountgear.com Gamewar.com
USA Internet United States of America

Accountgear.com Gamewar.com The laziest and slowest liars on the Internet. Internet

*Author of original report: (RESOLVED) Great company

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Good evening. I was looking for a place to sell my Star Wars: The Old Republic account. I was done with the game and I knew I was most likely never going to play again. I had two level 50s on my account with max level vehicles and many other things. I search around the Internet and find Accountgear.com. They offer me $180 for my account. So, I am excited to get paid for my account and I fill in all the necessary information about my characters and I submit it. Their website says that normally it takes up to 72 hours for them to process your information. Sometimes, it may take up to a week. So, of course it took them a full 7 days, a whole week, to process my information.

By the way, their customer service is the absolute biggest pile of sh* I've ever dealt with. It's the worst. They have no customer service. Their little chat with a live agent button on their website doesn't work. There are no live agents. I've tried to get in touch with a live agent probably 100 times and each and every time it says they are busy. They aren't busy, they just don't care. Emailing them isn't much better either. I've emailed them a dozen times or close to it and they've replied to me maybe twice. The rest of the times, they just ignored me.

Back to my account, they finally processed my information and updated my status on their website as "waiting queue." That specifically says, " Your account submission is complete. You should receive your payment shortly." Well, it's been six days now, 6 DAYS, and I still have not received payment for my characters. They STILL have not told me why they are taking so long, and I'm sick of it. I'm going to see if I can find a more credible website and sell my characters there. By the way, accountgear.com and gamewar.com are the same websites. Don't mess with either one of them. Stay way from these lazy con artists. They just waste your time.

This report was posted on Ripoff Report on 07/19/2012 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Accountgearcom-Gamewarcom/internet/Accountgearcom-Gamewarcom-The-laziest-and-slowest-liars-on-the-Internet-Internet-914543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

(RESOLVED) Great company

AUTHOR: BY8427 - (USA)

Good afternoon. I am pleased to inform everyone my issue with this company was resolved a long time ago and I am updating this now.

In my past response, I was pretty harsh on them.  They had actually responded to me multiple times during this process The issue was not that they weren't responding, but my frustrations with getting my payment. What ended up happening was they weren't able to get into my account because of an issue with the account being locked. When I sorted through my e-mails with them, they had provided instructions on how to fix this which I didn't realize until after I posted this.

When I did restore access to the locked account, they were able to process my submission almost instantly. I am very pleased with their service and if I could I would delete this post I made.
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