• Report: #1057892

Complaint Review: Acctown Acctown.com

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  • Submitted: Mon, June 10, 2013
  • Updated: Mon, June 10, 2013

  • Reported By: Jaclyn Howe — Seattle Washington
Acctown Acctown.com
1510 Castle Hill Ave Suite 403 Bronx, NY , New York USA

Acctown Acctown.com Acctown AKA Acctown.com sells counterfeit Otterbox and Lifeproof cases Bronx, NY New York

*Consumer Comment: Actual customer and the products are real

*Consumer Comment: DO NOT BELIEVE these words!!!

*Consumer Comment: TOTAL FRAUD, THREATENING AND RUDE

*Consumer Comment: Still up though.

*Consumer Comment: Acctown is Selling FAKE, FRAUDULENT OTTERBOXES

*Consumer Comment: Verified 100% Authentic Otterbox cases

*UPDATE Employee: False review from competitor

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This is a fraudulent comany. All the merchandise the sell is countefeit, especially the Lifeproof and Otterbox cases which I fell for.  They will take your money and not give a refund for the fake products.

They also go by the name Acctown Acctownstore Acctown.com and Acctownstore.com which are all selling their counterfeit merchandise.

Please contact your credit card company immediately and then tell your local law enforcement agency to bring these scammers down.


This report was posted on Ripoff Report on 06/10/2013 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Acctown-Acctowncom-/Bronx-NY-New-York-10462/Acctown-Acctowncom-Acctown-AKA-Acctowncom-sells-counterfeit-Otterbox-and-Lifeproof-ca-1057892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Actual customer and the products are real

AUTHOR: Bearded Spock - ()

I am an acutal customer and I purchased 3 otterbox cases.  I am on line to tell you the cases are real.  If I had a complaint, it would be the cost of shipping.  However, the cost for shipping should not be a suprize since it was clearly indicated at check out.   If you don't read and just purchase or vote without thinkiing, then I can understand why you feel betrayed.  At this point, you just becme an uninformed customer. 

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#2 Consumer Comment

DO NOT BELIEVE these words!!!

AUTHOR: Concerned Consumer - ()

Another rebuttle has been submitted by ACC TOWN. Clearly a positive FALSE reprt submitted by AccTown. They are countering the TRUE reports from customers who've been cheated and lied to by Accessory Town.

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#3 Consumer Comment

TOTAL FRAUD, THREATENING AND RUDE

AUTHOR: reneesuz - ()

I PURCHASED THREE PRODUCTS FROM THIS COMPANY - TWO WHICH SHIPPED AND 1 WHICH DID NOT FOR 6 WEEKS. I HAD TO CONTACT THEM NUMEROUS TIMES VIA EMAIL FOR THE REMAINING ORDER. THEY WERE RUDE. THREATENED TO SEND MY ACCOUNT TO COLLECTIONS, WHICH IRONICALLY WAS PAID IN FULL THRU MY CREDIT CARD PURCHASE. THEY THREATENED ME WITH LEGAL ACTION FOR ASKING WHERE MY REMAINING ORDER WAS. NOW THAT WE HAVE PRODUCT, IT DOESN'T EVEN WORK PROPERLY. THE PRODUCT IS FAKE, HORRIBLE QUALITY, AND MOREOVER, THEY TREAT ME, THE PAYING CUSTOMER AS IF I AM WRONG!! NEVER EVER ORDER FROM THIS COMPANY UNDER ANY CIRCUMSTANCES. THEY ARE FRAUDULENT, THEY ARE RUDE, THEY THREATEN THEIR OWN CUSTOMERS FOR ASKING QUESTIONS ABOUT THEIR ORDER. THEY TAKE YOUR MONEY AND RUN LIKE A BAT OUT OF H**L. THESE PEOPLE NEED TO BE EXPOSED.

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#4 Consumer Comment

Still up though.

AUTHOR: JessP - ()

If it was so false, it would not still be up today. I have had a horrible experience with this company. They overcharge on their shipping and then don't follow any type of time frame even if you paid for expedited or not. Deep in their fine print they don't offer any type of refund, I see why I will be having to take it to my credit card company.

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#5 Consumer Comment

Acctown is Selling FAKE, FRAUDULENT OTTERBOXES

AUTHOR: CTReviewer - ()

I am a recent customer who received their order and I have also left addtional report on this company.  I had to go through my credit card company who did in fact issue me a refund the very same day I reported Acctown.  I also called OtterBox Company and filed full complaint on the Fake Otterboxes Acctown is claiming are real.  They are scammers and the products are Cheap, Flimsy, KNOCKOFF products.  Do NOT trust your iphone in one of these cases because it will not protect like a REAL OTTERBOX does.  This company already has a reputation with credit card companies so they issued my refund when I called, it wasn't even up for dispute, Acctown is SCAMMING THE PUBLIC with cheap internet prices and claims of authentic products.  OTTERBOX Company will be crawling up their butts soon enough, OtterBox VERIFIED that the product Acctown sent was BOGUS!!!!

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#6 Consumer Comment

Verified 100% Authentic Otterbox cases

AUTHOR: Charles - ()

This person is probably another site or someone making trouble purposely because I purchased 3 Otterbox Defender cases from these people and the cases were 100% authentic. They came in only a few days and the customer service was also excellent. The products were brand new and exactly as described and this is definitely a trustworthy merchant.

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#7 UPDATE Employee

False review from competitor

AUTHOR: acctown - ()

 This is not an actual customer. This is a competitor website just trying to ruin our reputation falsely. This person never placed any order from our website. This has been reported and will be removed.

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Wal-Mart.com USA, LLC

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC
Wal-Mart.com USA, LLC


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