• Report: #722114

Complaint Review: Accurise, IMC Capital

  • Submitted: Tue, April 26, 2011
  • Updated: Thu, July 28, 2011

  • Reported By: San — Tifton Georgia USA
Accurise, IMC Capital
Wilshire Blvd. Los Angeles, California United States of America

Accurise, IMC Capital THIS COMPANY IS A BIG SCAM!! DO NOT TRUST THEM! Los Angeles, California

*Consumer Comment: Customer Service Manager?

*Consumer Comment: Why Hasn't Accurise / IMC Capital Responded to other claims?

*Consumer Comment: WARNING!

*Author of original report: Corrections

*UPDATE Employee: We have of the strongest and most flexible refund and cancellation policies in the industry

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 Matthew Horak, Melissa Huber, Dayna Lucas, and Yerania Armira are convicts who probably was just released from San Quentin Prison. They all claim to be single parents who  understand what your personal situation at the time.

They wait for you to give them your credit card info then they steal money out of your account periodically. Sometimes every month if your are not careful. Please read this article and several others who have experienced the same as I have with this company.

Also they do not REFUND your money, DO NOt let them lie to you. They are not accredited with the BBB like they claim to be. 

This report was posted on Ripoff Report on 04/26/2011 05:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Accurise-IMC-Capital/Los-Angeles-California-/Accurise-IMC-Capital-THIS-COMPANY-IS-A-BIG-SCAM-DO-NOT-TRUST-THEM-Los-Angeles-Califo-722114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Customer Service Manager?

AUTHOR: hollykl - (United States of America)

Dear Accurise Customer Service Manager,

You actually have customer service at Accurise? I am really shocked to hear this. After discovering that your company has been charging me a monthly fee, I attempted to contact someone at your company by phone. No answer. Then I attempted to email. Answer--I can't help you because you didn't leave your name in the email. You have my email address on file--figure it out.

Since that time, I have called numerous times and have only once been able to reach a representative. That representative couldn't help me because I needed the support division. Whatever!!!!!

Your company has taken money from my account without my permission. When I originally spoke to a representative, I was told to pay X amount of money for services. If I wanted additional services, it would be $79.99. Guess what? I did not request additional services and did not authorize you to take additional money from my account.

I am going to talk with my bank about getting my money back. If need be, I will talk to an attorney.
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#2 Consumer Comment

Why Hasn't Accurise / IMC Capital Responded to other claims?

AUTHOR: TheTTruth - (United States of America)

For instance this one - http://www.ripoffreport.com/credit-debt-services/accurise/accurise-imc-captiol-stealing-5ca3a.htm
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#3 Consumer Comment


AUTHOR: Shill Patrol - (USA)

This report has tested positive for a high level of Shill/Lackey activity.  Please read with scrutiny. Have a nice day.
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#4 Author of original report


AUTHOR: San Antonio Taylor - (USA)

To whomever that has read my report,

  I was very disturbed about the way I was being treated by this company because I had fulfilled my obligations and they had wanted to renege on their part. However I spoke with Mr. Dean Cox and he is the guy you would want to talk too. Without disposing of too much of his company information, he did tell me that he was having problems with the agent that handled my case at first. But now he has rectified all my complaints and has put his company back in good graces with me. He stepped up to the plate and did the right thing. I am so appreciative of Mr. Cox for doing this.
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#5 UPDATE Employee

We have of the strongest and most flexible refund and cancellation policies in the industry

AUTHOR: Accurise Customer Care - (United States of America)

I'm Melissa Scott, Director of Customer Relations at this company. We have a very flexible and strong policy in refunding our members' funds back if we do not provide the results that were noted in our customer agreement.

While we would not want to dignify unfounded comments such as the one above, we do want to ensure that getting information on cancellations or refunds just takes a moment by calling our support line at 1-888-410-3807. For those writing in on this site, or those concerned about their own cases, feel free to contact us immediately. We will be happy to work with you promptly and effectively.

As far as any BBB affiliation is concerned, our company does not advocate any association to their organization. In recent months, they have come under much scrutiny that we would not like to be part of. You may read about it here: http://articles.latimes.com/2010/nov/19/business/la-fi-bbb-ratings-20101119

We will continue to help thousands more with their financial futures. We trust that our record, strong customer base, and our certifications will paint a more accurate picture of how we truly operate our business.

Melissa Scott
Director of Customer Relations
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