I have received several calls from the collections dept case manager assigned to my case his name is Benjamin. He was very professional in attempting to work with me to resolve the issue. When the case manager placed me on hold to get his supervisors approval of the arrangement we had worked out, the supervisor who is a real idiot came on the line and was rude from the beginning of the conversation. I explained to him my situation and that I wanted to repay the loan immediately as soon as I had the money to do so. I stated that I would get a payment into them by the 28th of this month and he became irratated stating thats not how this works, and I should borrow the money from a family member. He accused me of choosing not wanting to borrow the money and he then went on to a tirate that was appalling. I realized that I couldn't work through the issue with the un-professional SOB, I hung up and called the case manager back to inform him that I would keep the arrangement we had worked out regardless. By the way I have returned every call to these SOB's and all they do is insult you in every way possible. They call family, freinds, former employers and anyone else they can locate by using your private information from various sources they use that is available to companies that practice debt collections. These companies are helpful when you need them and when the collection dept. gets involved the scum of the earth is what takes those s**t jobs because they can't find a quality job because of their personal past history. I found that out by doning my own research using the same information entities they use. i resolve the issue ASAP but I'm not done with that supervisor yet. He made a professional mistake by violating a federal law call the Fair Debt Collection Act that has strict guidelines they must follow, and he broke the law regarding several of the statues.