- Report: #991769
Report - Rebuttal - Arbitrate
Complaint Review: Ace Duct Cleaning, INC
Ace Duct Cleaning, INCInternet United States of America
Ace Duct Cleaning, INC Dirty scammers, Internet
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After three days of being the pursuer and not receiving the promised calls back I began feeling like this had been a scam all along. I was offered 10% back and for them to send out their best technician to redo my ducts. I was not ok with this proposal because I did and still do not want them back in my home, as I told the company through the supervisor, Samantha, I feel that this company is a scam and I would like to be able to have a better, more honest company come to clean what this company clearly did not. I am asking for a refund of the $690.98 that I paid them to: use the snake on the ducts so that it could knock the dust loose, clean my furnace, clean the cold air return, negative pressure vacuum my ducts, clean my ducts and sanitize. None of these were done so that I could breathe clean air. I am hurt by the fact that I trusted them to do a job and paid them well for it and then for the company to not even let me speak with a manager to rectify the issue. I am appalled at the way this company brushed off my concerns as though they were meaningless, meanwhile I have basically had almost $700 stolen.
This report was posted on Ripoff Report on 01/05/2013 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Duct-Cleaning-INC/internet/Ace-Duct-Cleaning-INC-Dirty-scammers-Internet-991769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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