- Report: #885668
Report - Rebuttal - Arbitrate
Complaint Review: Ace Hardware Overland Boise
Ace Hardware Overland Boise6969 W. Overland Road Boise, Idaho United States of America
Ace Hardware Overland Boise Inappropriate relationship to D&J Small Engines Boise, Idaho
Overland Ace Hardware reacted like I called their mother a street walker. (denials, kill the messenger, invalidating, and in general a lot of hostile angry behavior). This unfortunately got worse as I presented the evidence. I didn't understand at the time that I was exposing family or friend. All I understood at the time was the attack without good cause. It was later that I figured out that people don't act this way unless you say something that they don't like about someone close to them.
In this case it must have been someone real close. I am sorry that I inadvertently exposed someone very close to Ace Hardware. I did not know about the relationship. That being said, Overland Ace Hardware needs to separate their business from family and friends (according to business 101). I first talked to a son that acted like he owned the store. He was too young and immature to act as an owner. He should not have been allowed to speak in place of the owner. D&J Small Engines reacted the same way (attacking) but, as soon as they seen the the evidence they stopped the denial and went to damage control.
Overland Ace Hardware refused to listen to the evidence (continued the denial) and assured me that they will continue to recommend D&J Small Engines thus continuing the damage to themselves and their customers. I have two goals in reporting this. One is to warn the public of this inappropriate relationship. The second goal is maybe to help Overland Ace Hardware to get past their denial about how they are hurting themselves and start the process of separating business from their close relationships.
This report was posted on Ripoff Report on 05/21/2012 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Hardware-Overland-Boise/Boise-Idaho-83709/Ace-Hardware-Overland-Boise-Inappropriate-relationship-to-DJ-Small-Engines-Boise-Idaho-885668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.