- Report: #945827
Report - Rebuttal - Arbitrate
Complaint Review: Ace Hardware
Ace HardwareInternet United States of America
Ace Hardware US Bank $ 100,- Ace Hardware Credit card statement credit denied for bogus reason, Internet
*Author of original report: Giving your social security number to unknown store employees
*General Comment: Ace hardware rebate
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At home I decided to submit the information electronically to US Bank, rather than mailing the form in. I was approved for the card but never received the $ 100,- statement credit. When I called US Bank i was told "You didn't qualify because you didn't apply in store".
Nowhere it was explained that I had to leave my personal and confidential information like my social security number with a store employee - Actually, it is not ACE Hardware which approves a customer for credit and issues him a credit card, they would only submit his information to US Bank. In my case I submitted the information myself - what difference does it make ? The information that was given in Ace Hardware's advertisement was deceptive and did not go into details.
I believe that this was done on purpose in order to create a reason for not honoring the $ 100,- statement credit offer.
This report was posted on Ripoff Report on 09/24/2012 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Hardware/internet/Ace-Hardware-US-Bank-100-Ace-Hardware-Credit-card-statement-credit-denied-for-bo-945827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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