• Report: #590858

Complaint Review: Ace Industrial Supply, Inc., ACE Tools, acetools.com

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  • Submitted: Thu, April 08, 2010
  • Updated: Sat, April 21, 2012

  • Reported By: Scott — Amsterdam New York United States of America
Ace Industrial Supply, Inc., ACE Tools, acetools.com
7535 SAN FERNANDO BLVD. BURBANK, California United States of America

Ace Industrial Supply, Inc., ACE Tools, acetools.com TIM STEARNS HARASSING PHONE CALLS , AND THREATS TO KICK MY ASS AFTER I SWEAR AT THEM . BURBANK, California

*UPDATE EX-employee responds: Where ya at chicken shi%

*UPDATE EX-employee responds: Lets Go then!!!!

*UPDATE EX-employee responds: I meant to say...

*UPDATE Employee: Attention Christopher J Runnalls, AKA: Avenger

*UPDATE EX-employee responds: AVENGER, this IS Tonja

*UPDATE EX-employee responds: YOU LYING F%^KS

*UPDATE Employee: Our "Do Not Call" policy

*UPDATE EX-employee responds: These people who work at ace are liars

*UPDATE Employee: YOU WERE FIRED

*UPDATE EX-employee responds: ace rip offf

*UPDATE Employee: I work for Ace Industrial, Olympia, WA

*UPDATE Employee: dont you have anything better to do?

*Consumer Comment: quit your crying

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Ace Industrial Supply of Burbank CA. calls My place of business at least 3 times a week and harasses my to buy thier products. I have been telling them for the last 5 years to stop calling me and to take me off the call list. They are usually very rude and they will swear at me and be wise guys. I will never buy anything from them and they are just wasting my time. These people that make the calls are the biggest losers that you can imagine. Must be they cannot find real jobs !

This report was posted on Ripoff Report on 04/08/2010 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Industrial-Supply-Inc-ACE-Tools-acetoolscom/BURBANK-California-91505/Ace-Industrial-Supply-Inc-ACE-Tools-acetoolscom-TIM-STEARNS-HARASSING-PHONE-CALLS-A-590858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 13Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Where ya at chicken shi%

AUTHOR: AVENGER - (United States of America)

I posted my address WHERE YA ...AT ???? Lets go to court COWARD, I bet ya let go as of now, on your so called SLANDER... DAVID now ya got ME???.. Me & The others who are MORE than willing on filing on your Co. CAN YA NOW SAY.... CLASS ACTION FEDERAL LAWSUIT ??? Now explain how ya fileon an employee that you charge  taxes on and ya dont show an income that  ya did not file on...IE: Melissa in the Wa state. office W/Tim Bryan,,,  thankx again,..... Christopher J. Runnalls
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#2 UPDATE EX-employee responds

Lets Go then!!!!

AUTHOR: AVENGER - (United States of America)

  Lets go and here's my address.....824 5th ave se Olympia Wa. Lets go to court so I can expose ya all for what your about...NOW CHECK MATE...  
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#3 UPDATE EX-employee responds

I meant to say...

AUTHOR: tdbrown - (United States of America)

That I posted my point of view almost two years ago. 

Hey, you got my first name, and if you look at the last name of Brown, you can check me out in the yellow pages for Grays Harbor County. 

NO rocket science there. 

Once again I will reiterate, I never heard anyone speak disrespectfully to anyone, nor did I. Not at the the Olympia office where I did work.  And once again I will reiterate, if I had heard anyone do so, or if I had been told told to do so, I would have reported this. 
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#4 UPDATE Employee

Attention Christopher J Runnalls, AKA: Avenger

AUTHOR: Compliance Officer - (United States of America)

On March 20, 2012 at about 7:15am Christopher J Runnalls, known as "CJ" stated out loud and in front of witnesses "I guess we are done here".

This was stated after he was told that he would no be able to to receive a loan from Tim. 

We also had to stop him from staking any accounts with him and asked him to leave the building.

Ace Industrial Supply honored your unemployment claim, though we may dispute that decision after the amount of slander that has been posted on this website by you. Post a retraction immediately for each post or we will follow throgh with steps that we must make to correct these comments and ensure that these comments stop.

Respectfully,

David Meininger



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#5 UPDATE EX-employee responds

AVENGER, this IS Tonja

AUTHOR: tdbrown - (United States of America)

I wrote that post you are referring to in 2010, it is now 2012 dude.  That post was written by me over two years ago!!

Of course you did not find me at the Ace Industrial office, I am not there anymore. The supervisor at that time, Tim, let me go because I was not producing any sales.  I knew it was coming and I was in total agreement with him.

Sincerely,

Tonja
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#6 UPDATE EX-employee responds

YOU LYING F%^KS

AUTHOR: AVENGER - (United States of America)

 #1 I was @ ace yesterday 4-7-12 THERE IS NO TONJA thats a MYTHICAL person #2 Tim Bryan, YOUR SO CALLED MGR.  recycles leads from Yellowpages.com & sales genie.com every 3 days.. You all are a bunch of liars. I will keep posting on here until you all are CLOSED down & your being Investigated by the Labor & Industry Dept Of Wa. State. for your actions against employees now explain this Tim Sterns.... How can someone who worked for your Co. for 6 months working monday thru friday only get 520 hours of credit for unemployment ?? figure out the math Scam Artist...See Ya in court......  
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#7 UPDATE Employee

Our "Do Not Call" policy

AUTHOR: Compliance Officer - (United States of America)

Ace Industrial Supply has adopted and adheres to the policies described below to comply with the Federal  regulations, and if applicable, state Do Not Call laws.

Ace Industrial Supply checks or scrubs telephone numbers on our calling lists against Do-Not-Call lists that we obtain, or we document why a person may be contacted without checking or scrubbing against any Do-Not-Call lists. 

As required, we scrub against the Do-Not-Call list every 31 days. We also remove from our calling lists the telephone numbers of those individuals who directly request to be removed. While typically removal pursuant to a request is immediate, for full implementation please allow up to 30 days for your name and contact information to be removed.  A company specific Do-Not-Call list (DNC list) is created by such individual requests.

We retain company specific Do-Not-Call requests for a minimum of 10 years or as required by Federal law.  If you move or change your telephone number, please resubmit your request with your new address and/or telephone number be added to our DNC list.

In order to protect a customers privacy, it is the policy of Ace industrial Supply not to divulge, share or forward a customers request not to be called to another party and/or entity without the customers prior express consent.

Please submit your written request to:

Ace Industrial Supply, INC.
Compliance Department- DNC
7535 San Fernando Road
Burbank, CA. 91505
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#8 UPDATE EX-employee responds

These people who work at ace are liars

AUTHOR: AVENGER - (United States of America)

I am an ex employee of ace industrial I worked for the WA. state Ace industrial on franklin ave Olympia Wa. These people lie & scam their customers, & especially scam their employees. this is a HUGH paramid scheme.  
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#9 UPDATE Employee

YOU WERE FIRED

AUTHOR: topdog1794 - (USA)

        YOU WERE A DRUG ADDICT THEN AND YOU WERE A SH**TY SALESMAN...THE ONLY DIFFERENCE NOW IS THAT YOU ARENT ATTEMPTING TO SELL TOOLS ANYMORE.
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#10 UPDATE EX-employee responds

ace rip offf

AUTHOR: tom dwan - (United States of America)

i to was a sales man for many years with ace to say they treat customers fair is a joke the sell china quaity crap at astronomical prices and then charge over inflated frieght and shipping charges any and evry thing ace sells can be found at harbor freight at 1/5 of the cost .....on top of that thet down right missrepresent items for example the goodyear armor flex air hose they represent as goodyear except it is not and no where on the hose dose it say good year they just afix a goodyear tag to thier own brand of hose ......take a look online GOODYEAR DOSE NOT SELL THAT BRAND OR MAKE IT......AGAIN SAY WHAT U WANT I WORK 4 TIM FOR YEARS I ALSO HAVE 30 YEARS SELLING TOOLS SO ANY ONE WHO THINKS THEY GOT A GOOD DEAL WITH ACE IS EITHER CLUELESS OR DOSE NOT CHECK PRICES ........
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#11 UPDATE Employee

I work for Ace Industrial, Olympia, WA

AUTHOR: tdbrown - (United States of America)

I have been with Ace Industrial for 4 days now as a customer service rep, and I can assure everybody that reads this that WE DO NOT CUSS OUT housewifes, or anyone for that matter.

I am not going to try and sell air hoses and drill bits to a housewife. Why would I waste my time, or theirs? That would be like trying to sell gold and diamond jewelry to an animal shelter. Hello!!

No one in our office cusses out anyone, no one! I am within earshot of all the reps there and I have not heard any person we call being cussed out.  Everyone there is polite, I included and we ALL tell everyone we speak to thanks for their time, have a great day, etc...If that were the case, I would NOT work there, period.

Our supervisor's name is Tim, but it is not Tim Stearn.  I do not know what office this person named "Fisk" worked out of, if he worked for them at all.

I have also heard our supervisor calling customers, a very few, who did have a complaint and have heard his conversations with those that he spoke with. He does everything in his power to make them happy and satisfied with their orders or whatever issue they do have.

Thank you,

Tonja in Olympia, WA

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#12 UPDATE Employee

dont you have anything better to do?

AUTHOR: topdog1794 - (United States of America)

ace industrial supply  THIS IS A HONEST COMPANY BURBANK, California
 
THIS IS A  HONEST COMPANY...THE MAJORITY OF COMPLAINING CUSTOMERS YOU SEE ON THIS WEB SITE ARE PEOPLE THAT ORDERED MERCHANDISE AND IN AN ATTEMPT TO AVOID PAYING FOR THE PRODUCT AND KEEPING UP THEIR END OF THE BARGAIN. THEY TRY AND WEASEL OUT OF IT BY REPORTING FALSE ACCUSATIONS AND "CRYING". SUGGESTION TO ALL OF YOU SENSITIVE "GOOD PEOPLE". PAY YOUR BILLS...
AND ABOUT BEING ON A "CALL LIST". DON'T FLATTER YOURSELF YOUR NOT ON ANY LIST.

I WORK FOR THIS COMPANY AND HAVE MANY REORDERS FROM GOOD CUSTOMERS THAT ACTUALLY PAY THEIR BILLS. AS A CONSUMER  I WOULD BE MORE LEARY ABOUT DEALING WITH A REPAIR SHOP OR CONTRACTOR...AFTER ALL WE ALL KNOW THE KIND OF CROOKS YOU ARE.ACE IS A GREAT COMPANY TO DO BUSINESS WITH. DON'T LISTEN TO THE LOSERS THAT CRY ON THIS

WEBSITE. THEY ARE THE REASON THIS ECONOMY SUCKS. THEIR WIVES ARE PROBABLY THE BREAD WINNERS. REAL MEN WORK HARD AND DON'T COMPLAIN. TO ALL THE WHINERS I SUGGEST THEY LOOK IN THE MIRROR AND STOP PRETENDING TO BE MEN.


SINCERELY,
WORKING MAN
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#13 Consumer Comment

quit your crying

AUTHOR: topdog1794 - (United States of America)

the biggest loser is yourself.Do you actually look in the mirror and see a man because you sound like a school girl. I dont know whether to laugh or  or send you to your room and take away your barbie for a week.

get over it and grow a pair.
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