• Report: #840947

Complaint Review: Ace Industrial Supply, Inc

  • Submitted: Fri, February 17, 2012
  • Updated: Mon, April 09, 2012

  • Reported By: Hash Imports — fishers Indiana United States of America
Ace Industrial Supply, Inc
7535 San Fernando Blvd. Burbank, California United States of America

Ace Industrial Supply, Inc Misconception, Lied about return policy, Abusive and agressive sales tactics, crooks, scam artists Burbank, California

*UPDATE Employee: Return policy

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This company lies about there products and there service. They lied about their return policy and basically sent me tool and expected me to pay for them. They are crooks and scam artists. I would recommend everyone to stay away from this business, you will be ripped off and lied to.

This report was posted on Ripoff Report on 02/17/2012 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Industrial-Supply-Inc/Burbank-California-91505-1044/Ace-Industrial-Supply-Inc-Misconception-Lied-about-return-policy-Abusive-and-agressive-840947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Return policy

AUTHOR: Compliance Officer - (United States of America)

Our return policy is quoted on the bottom of every invoice we send.  Any issues with any orer we allow that material to be returned within the first 30 days.  Our customer Service Depatrtment works hard to resolve any issues within the first contact that is made with the customer. 

Most issues are resolved with price adjusting the total, replacing any defective or misrepped material and providing a form of spending credit to help resolve any cost/quality issues that may occur.

Respectfully,


David Meininger
Operations Manager
800-223-3129 ext 1116
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