• Report: #1119098

Complaint Review: Ace Technology Online

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  • Submitted: Tue, January 28, 2014
  • Updated: Tue, January 28, 2014

  • Reported By: diana — Carlsbad California
Ace Technology Online
3824 Cedar Springs Road Dallas , Texas USA

Ace Technology Online, Future Technology Live,Omega Industries, Wheat Ridge, CO Scam Artists - Microsoft Office Dallas Texas

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Ordered Microsoft Office 2013.  Company sent e-mail stating it shipped.  Never received anything.  Called number listed and was never able to get anyone on the phone.  Sent numerous e-mails requesting information on shipment.  Never received any correspondence back from the comapny. When calling Ace Technologies Online, the voice mail references a company called Future Technology Online.  Never able to get anyone on the on-line chat feature either.

Sent e-mails telling them to cancel the order back in December as this was a Christmas gift and I needed to buy it elsewhere in order that I have the gift for Christmas.  No response.  Filed a dispute with the credit card company in December. 

On January 22, I received an envelope from a company called Omega Industries, 3440 Youngield St, Wheat Ridge, CO 80033-5245.  In the envelope was a piece of paper with an activation code and download instrucations date back in December.  This was sent 2-day mail, I'm sure to prove to the credit card company that they indeed shipped the product.

I found this source on Shopzilla and have notified them.  Numerous compaints may also be found on the Dallas BBB website.

 


This report was posted on Ripoff Report on 01/28/2014 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Technology-Online/Dallas-Texas-75219/Ace-Technology-Online-Future-Technology-LiveOmega-Industries-Wheat-Ridge-CO-Scam-Arti-1119098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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