- Report: #1119098
Report - Rebuttal - Arbitrate
Complaint Review: Ace Technology Online
Ace Technology Online3824 Cedar Springs Road Dallas , Texas USA
Ace Technology Online, Future Technology Live,Omega Industries, Wheat Ridge, CO Scam Artists - Microsoft Office Dallas Texas
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Ordered Microsoft Office 2013. Company sent e-mail stating it shipped. Never received anything. Called number listed and was never able to get anyone on the phone. Sent numerous e-mails requesting information on shipment. Never received any correspondence back from the comapny. When calling Ace Technologies Online, the voice mail references a company called Future Technology Online. Never able to get anyone on the on-line chat feature either.
Sent e-mails telling them to cancel the order back in December as this was a Christmas gift and I needed to buy it elsewhere in order that I have the gift for Christmas. No response. Filed a dispute with the credit card company in December.
On January 22, I received an envelope from a company called Omega Industries, 3440 Youngield St, Wheat Ridge, CO 80033-5245. In the envelope was a piece of paper with an activation code and download instrucations date back in December. This was sent 2-day mail, I'm sure to prove to the credit card company that they indeed shipped the product.
I found this source on Shopzilla and have notified them. Numerous compaints may also be found on the Dallas BBB website.
This report was posted on Ripoff Report on 01/28/2014 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-Technology-Online/Dallas-Texas-75219/Ace-Technology-Online-Future-Technology-LiveOmega-Industries-Wheat-Ridge-CO-Scam-Arti-1119098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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