• Report: #787416

Complaint Review: Ace industrial

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  • Submitted: Tue, October 11, 2011
  • Updated: Fri, July 20, 2012

  • Reported By: John — Linden New Jersey USA
Ace industrial
7535 San Fernando Blvd Burbank, California United States of America

Ace industrial Ace tools Relentless "sales" calls "Free" tools = JUNK Burbank, California

*Author of original report: Still going on

*Author of original report: continued........

*Author of original report: Continued:

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  Bought 'droplights'. $160 worth.   Useless.  One shorted and set classic car rug on fire. Tried to get compensation, refund. "Leave message", "Leave message". I finally 'googled' Ace and wound up on this site. Saw what low-lifes I was dealing with and gave up. I continued to get call after call. I called the "salesmen" every name there was. I told them about their mothers. I gave them lewd instructions. NOTHING worked.

 Someone I know heard me one day screaming obscenities and asked me what that was all about. I told him. One day, I was out getting parts and he answered the phone. He ordered over $1100 worth of ace junk tools. I got a call from ace one day that I was on their "don't call list", so I needed to call a certain # and they would then ship the tools. I told them I didn't want any tools, didn't order tools and wouldn't be calling anyone at ace. Why am I still getting calls if I'm on the DON'T CALL list???????

 Well.     I was out getting some parts and the 'tools' (junk) showed up. I normally leave a signed check in case parts come while I'm not at the shop. UPS showed up and my employee paid the bill. I returned, found out and immediately stopped payment. I put the tools aside and waited. 

  It took over a month, but some fecal outfit called Cross Check started calling and harassing me. Apparently, they 'guarantee' all "bad checks" and try to collect. (Even a stop-pay?) Esentially, they take the dispute out of a valid dispute. I even photocopied my raised middle finger and sent it to the fecal collector, Mc Daniel. He called to thank me and hung it on his cubicle. Still got calls after calls, after calls.

  Ace (they blamed Cross Check) then tried to get my money illegally. I couldn't understand how an attempt was made to redeposit a check with "STOPPAY" stamped across the front of it. I was wrong! They submitted a draft that THEY generated to my account that actually says, "This check authorized by your depositor. NO SIGNATURE REQUIRED". Wow!!!!!!!
  I closed the account.

  Ace STILL calls. They called yesterday. I ordered $460 worth of stuff and will also get 'tons' of "free tools". The shipping department called today to verify everything. This is not the first time. I ordered $600 worth of grinding discs a while back. Never got them either. I know ace isn't dumb enough to send the junk today either.

 Next time, I'm going to order $3000 or more worth of worthless stuff. Sooner or lated ace will find a way to successfully REMOVE me from theit call list, their don't call list, and their verification dept. I will continue to escalate the orders and annoy their "sales" people until they stop harassing me.

This report was posted on Ripoff Report on 10/11/2011 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ace-industrial/Burbank-California-91505/Ace-industrial-Ace-tools-Relentless-sales-calls-Free-tools-JUNK-Burbank-Californi-787416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Still going on

AUTHOR: John - (USA)

   I still get calls from the Ace turds. Been on their 'don't call' list since 2009. A couple of years ago, I got $1100 worth of tools; never paid for them. Got another $480 worth of tools; didn't pay for them either.Now, there's an order for $600+ supposedly going to shipping. They just don't get it. I just wish they'd let me order $50,000 worth of their junk. But, then again, they'd probably still call afterwards to 'sell' more. There seems no way to turn them off. I told the 'collection department' that I would order EVERY TIME Ace  calls me. I'd either pay with a check and do a stop-pay, or just send it back so they could pay the shipping twice. They still don't get it.
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#2 Author of original report

continued........

AUTHOR: John - (USA)

The 'verification department' called me to verify their information. "The tools should arrive in a week to ten days". Are they dumb or what? Looks like I'm getting ready to open a discount tool store?!

AND all of this is with me being on their 'don't call list' since April of 2009. They are unstopable. They will do ANYTHING to ship a box of 'tools' and stuff out their door at ANY cost. They don't seem to notice not getting paid; the calls and shipments continue..................................
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#3 Author of original report

Continued:

AUTHOR: John - (USA)

I was floored when the 'tools' arrived from Ace. Some guy from the garbage truck was in my office and he signed for the package. Paid the driver and stopped payment. Now fecal ace wants their money. Even THEY don't want the so-called tools. (I guess they know the quality of what they sell). Their "legal department" has it now. I never opened the package.
Now, think:  I got $1100 worth of 'tools' and stopped the check. Ace submitted an illegal draft to my account to try to recoup the $$. It didn't work. All this while, my business is on their "don't call list". After losing any chance at their $1100, ace STILL calls and 'sells' me 3 separate orders. The first, I never saw. The second DID show up, and I still have it. And this is all while I've been on their 'don't call list' for at least 2 years. Are they dumb? Or desperate? Ace industrial will stop at NOTHING to move 'tools' (junk) out their doors. They must work from a mail-order phone list and never refer to their own list of 'bad' numbers.
I'm waiting for another call. I'm going to order 6 of whatever 1 the phone geek is trying to sell. Sooner or later, Stearns will figure it out.
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