- Report: #461209
Report - Rebuttal - Arbitrate
Complaint Review: Acer America Corp.
Acer America Corp.333 West San Carlos St. San Jose, California U.S.A.
Acer Of America - Acer America Corp. Refused to provide support for reseller of defective acer aspire L 100. San Jose California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Not only did I find it almost impossible to talk to anyone who knew anything or how to direct me when I did I was told that the product was out of warranty.
I repeated that since I was a retailer of there product it could not be out since a consumer had not purchased it.
They eventually (after several weeks of calls hold and wait) gave me an authorization # to have it serviced free! Yahoo its taken care of.
So I wait for a responce to my fax, none came.
I went thru the above process again and was told that even though I had been approved for service and had a valid code they still would not repair this difective product.
Cass Lake, Minnesota
This report was posted on Ripoff Report on 06/12/2009 03:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acer-America-Corp/San-Jose-California/Acer-Of-America-Acer-America-Corp-Refused-to-provide-support-for-reseller-of-defective-461209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.