- Report: #640140
Complaint Review: Acer America
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| Acer America 333 West San Carlos Street Suite 1500
San Joae, California United States of America |
|
Acer America The company refused to replace the external hard drive for me which I purchased in September 2009. It came with netbbook that I had to call technical support not in one month after i bought it. Their San Joae, California
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The usb port on the external hard drive broke. It is the piece inside the device where the usb plug goes. I used this device only two months. This was defective and because I called one day after the warranty expired they refused to give me any assistance. I am, sending a letter to the corporate offices.
I strongly advise consumers not to purchase any of there products because they refuse to stand behind them especially when they get your money. My daughter has a laptop from Acer and she also had some problems.
This report was posted on Ripoff Report on 09/13/2010 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acer-America/San-Joae-California-/Acer-America-The-company-refused-to-replace-the-external-hard-drive-for-me-which-I-purcha-640140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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