- Report: #787539
Report - Rebuttal - Arbitrate
Complaint Review: Acer Incorporated
Acer Incorporated1394 Eberhardt Road Temple, Texas United States of America
Acer Incorporated Acer America Corporation This company sells defective products. The warranty system is horrible. Experienced the worst customer service in my life! Temple, Texas
*Consumer Comment: i hear this a lot
*Consumer Comment: You still havent answered the questions
*Author of original report: Answers
*Consumer Comment: Answer the questions
*Author of original report: ACER Rip Off
*Consumer Comment: An ACER computer is like a BIC lighter
*Consumer Comment: What reason did Acer give you for not wanting to fix
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In addition, the customer service is horrible. I called the Acer Customer Care Excalations Department, the representatives were very rude. I am not a disrepectful persaon at all. This customer care representative refused to tell me their real name. They also hung up the phone on me. I asked to speak to a supervisor and I was told it was impossible. This means the agents can treat the customers anyway without any repercussions.
I will advise consumers to think twice before buying any of the Acer America, Gateway, eMachines, or any other affiliated products from this business.
This report was posted on Ripoff Report on 10/11/2011 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acer-Incorporated/Temple-Texas-76504/Acer-Incorporated-Acer-America-Corporation-This-company-sells-defective-products-The-warr-787539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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