- Report: #414838
Report - Rebuttal - Arbitrate
Complaint Review: Acidalkalinediet.com
Acidalkalinediet.com, Michael Murray You can't cancel subscription as claimed--not even on PayPal! Nationwide International
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You cannot reach a live body at their site, and there is no customer service link that allows you to deal with a pending transaction. I went on the website's blog area and found complaints by other unhappy customers.
I contacted PayPal when acidalkalinediet.com debited me for $26, and they told me that since it's not a tangible item, I can't recover my money, it's not covered in their refund guarantee. When I protested that the acidalkalinediet.com email they published on PayPal is bogus, PayPal said they had a way of contacting them, and would try to reach them.
My question is, what kind of outfit takes your money without providing contact info in case there's a problem? If they solicit your money, you should be able to respond in kind, not be left twisting in the wind, ripped off!
Grover Beach, California
This report was posted on Ripoff Report on 01/22/2009 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Acidalkalinedietcom/nationwide/Acidalkalinedietcom-Michael-Murray-You-cant-cancel-subscription-as-claimed-not-even-on-414838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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