• Report: #1037064

Complaint Review: Ackerman Security

  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: Alarm Ripoff! — stone mountain Georgia
Ackerman Security
1346 Oakbrook Drive, Suite 175 Atlanta, Georgia United States of America

Ackerman Security ACKERMAN SECURITY IS A RIPOFF! Atlanta, Georgia

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What ripoffs!  They would not credit me $18.95 for one month service as a long-time customer who pays in full annually.  They were supposed to send me a $25 check for referring a new customer and instead credited it my account AFTER I had to do a conference call with the new customer to provide the sales agents name.  Then when I inquired about it they would not reverse the credit for the check, refused to talk with me anymore, gave me the run around and when fed up after 3 months I cancelled they sent me a demand letter for one year's monitoring service!  I never signed a contract with Ackerman, the old company was bought out.  When I called to follow-up I got poor customer service, the run around and basically was told I didn't matter as a customer - but then why should I?  They make sure they will get paid.

This report was posted on Ripoff Report on 03/22/2013 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ackerman-Security/Atlanta-Georgia-30093/Ackerman-Security-ACKERMAN-SECURITY-IS-A-RIPOFF-Atlanta-Georgia-1037064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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