- Report: #337848
Report - Rebuttal - Arbitrate
Complaint Review: Action Appliance Inc.
Action Appliance Inc.2290 Chambers Road Aurora, Colorado U.S.A.
Action Appliance Inc. MISDIAGNOSED DW REPAIR, QUOTED $180.00 FOR WRONG $60.00 PART!! Aurora Colorado
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Action Appliance Inc.
2290 Chambers Road
Aurora, CO 80011
Phone: (303) 366-1950 Fax: (303) 366-1697
Their e-mail link does not work....I tried. Figures. I called them to look at our dishwasher.
Service call $30.00
Diagnosis $24.95, of bad control board.
THEIR Price quoted for board, $179.79 + tax
Bought new control board from Arvada Appliance for $71.08
Savings?? $108.71 !!!
Replaced it myself. DW still doesn't work.
Called Arvada Appliance, the original place of purchase and installer, to re-diagnose. Good Control board, bad door latch. Arvada Appliance returns a few days later, problem fixed in 20 minutes.
ACTION APPLIANCE'S response to my inquiry?? 'Amber' says, "Sorry, there's nothing we can do."
When I asked for an e-mail that works, 'Amber' says, she "does not have access to that information."
When I asked if I could speak to a manager, 'Amber says, "sorry, there's no one in the office."
Be sure to tell 'Amber' how 'helpful' she was.
I ENCOURAGE YOU TO LET THEM KNOW, THAT THIS E-MAIL HAS BEEN SENT TO EVERYONE I KNOW, EVERYONE YOU KNOW, AND EVERYONE THEY KNOW!! (303) 366-1950
I appreciate your help, just thought I would let you know. Don't use these sheisters.
This report was posted on Ripoff Report on 06/06/2008 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Action-Appliance-Inc/Aurora-Colorado-80011/Action-Appliance-Inc-MISDIAGNOSED-DW-REPAIR-QUOTED-18000-FOR-WRONG-6000-PART-Auror-337848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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