• Report: #965062

Complaint Review: Action Moving & Storage

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  • Submitted: Mon, November 05, 2012
  • Updated: Mon, November 05, 2012

  • Reported By: Dana — Edmonton Alberta Canada
Action Moving & Storage
7450 Mile End, Montreal, Quebec, H2R 2Z6 Montreal, Quebec United States of America

Action Moving & Storage The worst experience ever! They are totally unprofessional! Montreal, Quebec

*UPDATE Employee: Author Unkown, false accusations by competition

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The worst experience ever! They are totally unprofessional! 

They told us is going to take 10-12 days to bring our furniture from Montreal to Edmonton and in fact it was 21 days! 

They gave us a good price evaluation at the beginning but in the end the invoice was hundreds more!

The moving team didnt have enough packing material so lots of our stuff arrived all dirty and damaged. 

It is been 3 months since we sent them our claim for lost, dirty or damaged items and nobody contacted us yet. The customer service representatives are never at their office so we cannot talk to them and nobody  reply to our emails. 

BE AWARE AND NEVER DO BUSINESS WITH THESE PEOPLE!

This report was posted on Ripoff Report on 11/05/2012 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Action-Moving-Storage/Montreal-Quebec-H2R-2Z6/Action-Moving-Storage-The-worst-experience-ever-They-are-totally-unprofessional-Mo-965062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Author Unkown, false accusations by competition

AUTHOR: Customer Service Dept - ()

Dear Readers,

Since the AUTHOR has not made his name public in this complaint it is very difficult for us to address this, so that we can try to resolve it.

This complaint leads us to believe that is was written by the competition due to the fact that the author is not identified and that we have to records of this claim.

In any case if the author decides to come forward with his or her name we will gladly look into the matter 

so that we can try and resolve the situation. 

Action Moving and Storage is a reputable, family run business that has been serving customers since 1969.

We value our customers and take pride in our service.

Management of

Action Moving and Storage

Tel: 514-744-9998

www.actionvanlines.com

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