• Report: #1045427

Complaint Review: Action Pro White

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  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: Mom — Wantagh New York
Action Pro White
Internet United States of America

Action Pro White Pro White Teeth Whitening System DO NOT ORDER FROM THEM! Company charged over $400.00 on my credit card for "free" samples. Internet

*REBUTTAL Owner of company: Action Pro White

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I ordered these "free" samples from an ad on Facebook. The ad said pay only $1.03 each for shipping. When I checked my credit card statement, I was charged $94.31 and $92.64 respectively for these "free" samples.

After speaking to my credit card company, I discovered there were 2 "pending" payments to this company for $105.22 and $103.45 for "automatic" shipments that were never authorized. I have filed a complaint with the Better Business Bureau as well as with Facebook, and have filed a dispute claim with my credit card company.

Needless to say, I now have almost $400.00 on my credit card that is not available to me until this is cleared up. Very frustrating! I will NEVER click on another Facebook ad.

I am warning others to NOT fall for this. It is a scam and this company needs to be held accountable!

This report was posted on Ripoff Report on 04/23/2013 06:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Action-Pro-White/internet/Action-Pro-White-Pro-White-Teeth-Whitening-System-DO-NOT-ORDER-FROM-THEM-Company-charged-1045427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Action Pro White

AUTHOR: j.faye - ()

I was reading the complaint about Action Pro White, and the way the business was conducted.  

I can related to the other complaint regarding the 'trial order', with the first charges of $1.03 and 

$3.87, which I was billed.  Upon receiving the package, after the first day, I called and advised 

that I was not interested in the product and will send it back, within the trial time of the 10 days

within to cancel. Ordered on the 11th, received it on 5/19, called them on 5/20.  I was advised I would receive a

confirmation of cancellation via my email.                                       

Now on my statement,they charged $92.13! Justin, which he stated he is in charge when asking for a manager, said the

charge is non-refundable, a charge which was made after the cancellation.

So far, no problems with the BTSmile, which I made the same cancellation.

If someone needs this system,  go to Walmarts r your local drug store, it will save you alot of aggravation and time

wasted. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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