• Report: #835241

Complaint Review: Active.com

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  • Submitted: Tue, February 07, 2012
  • Updated: Tue, February 07, 2012

  • Reported By: pmg — New London Connecticut United States of America
Active.com
Internet United States of America

Active.com Misappropriated credit card Internet

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When you sign up for a race you create and account which includes your credit card information .  What they don't tell you is they charge you $59.95 to do so, in addition to the supplemental race registration they charge on the site.  I complained and they said they would refund it no problem. If you read their terms of service you can't tell what any charges may be. It simply says certain services may result in charges. Also they are required  under California law to have a link to their pricing page, which they disclose on their website and post the link. When you click on it the message says the page does not exist. Nice!

Waiting to see if the refund shows up on my credit card.   The email they sent saying I would be refunded the charge had a link to view my refund receipt.  When you click on that it opens to the page to open an Active account online.

This report was posted on Ripoff Report on 02/07/2012 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Activecom/internet/Activecom-Misappropriated-credit-card-Internet-835241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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