- Report: #889500
Report - Rebuttal - Arbitrate
Complaint Review: Activision Blizzard
Activision BlizzardInternet United States of America
Activision Blizzard Blizzard Etertainment, Diablo 3 Deceptive and unjust business practices. Internet, Internet
*Consumer Comment: Show me the proof
*Consumer Comment: Welcome Ashlee
*Consumer Comment: Then show it.
*Author of original report: To correct you
*Consumer Comment: Seriously?
*Author of original report: Blizzard staff response to a consumers complaint.
First lets talk about account security which is the number one issue for players. I'd like to mention blizzard staff does an excellent job at manipulating community mindset through lying. Upon launch hackers were already at work compromising accounts. Blizzard used these compromises to their advantage to make money off of mobile authenticators. The compromise is server side and they blamed the customer for them. Not only that they force you to either download a third party app on your phone which is just as easily compromised or spend 20 dollars on a device that does not work. Either way your account can still get compromised and blizzard refuses to acknowledge the truth of this matter which it's not the consumers fault blizzard online security failed it's customers. There is no indication anywhere in the box, on the box or in the book that we need an authenticator to stay safe.
Real money auction house is a scam and what the game is based entirely around. Blizzard community leader Bashiok has stated when the real money auction house goes live better loot will start dropping. This is game mechanic manipulation. I'd like to mention at this point that the Real Money auction house was a feature that came with the game. Unfortunately it didn't come with the game because there is no Real Money auctions going on. Blizzard also makes 15% of anything that sales whether virtual currency I.E. gold or real money currency.
Upon launch which was 0000 PDT may 15 2012, blizzard servers failed every customer. Most people could not start playing until 0430. This was due to an SQL injection that occurred when launch happened. This injection was a breach in their security which allowed the hackers to view any and all diablo 3 accounts information. Blizzard denies all of this even though there is overwhelming evidence they are at fault.
Public relation statements coincide with stock losses as a form of damage control. Statements released to the public were blatant lies to keep shareholders happy assuring them it's ok to continue to buy.
The game was made to make money, it's sole purpose is to make money. The blizzard staff are completely inept and disconnected from players. This behavior that I have listed is considered bad business practice.
This report was posted on Ripoff Report on 05/28/2012 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Activision-Blizzard/internet/Activision-Blizzard-Blizzard-Etertainment-Diablo-3-Deceptive-and-unjust-business-practice-889500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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