- Report: #1061538
Report - Rebuttal - Arbitrate
Complaint Review: Adobe Cloud Creative
Adobe Cloud Creative345 Park Ave, San Jose, California USA
Adobe Cloud Creative You can't cancel and you can't stop auto renew San Jose California
*Author of original report: I resolved the Adobe Cloud Problem
*Consumer Comment: Ditto!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased access to Adobe Cloud Creative in April of 2013 in an attempt to reorient one PDF document I wanted to post to the web. It was unsuccessful. I thought I had purchased a month to month membership as that was all I needed. The pricing and membership page was misleading. The monthly debit is 52.49. When I saw a second debit to my bank account I went on line to try to stop the automatic monthly renewal.
When that was unsuccessful I called the company and was told that the special monthly price I got was part of an annual agreement and that I would have to pay 225.00 to cancel the account. I then emailed customer service and got three replies all saying I had to pay. I then went online and deleted my bank account information and then, the June payment was deducted from my bank account. I don't need this product. It didn't do what I wanted. I have another software to create PDFs. My sweep bank account is now drained and will overdraft the next time they deduct a payment. This report is my last resort.
This report was posted on Ripoff Report on 06/24/2013 04:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Adobe-Cloud-Creative/San-Jose-California-95110/Adobe-Cloud-Creative-You-cant-cancel-and-you-cant-stop-auto-renew-San-Jose-California-1061538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.