- Report: #85206
Report - Rebuttal - Arbitrate
Complaint Review: Adrian Fernandez Insurance
Adrian Fernandez Insurance6115 N. Armenia Avenue Tampa, Florida U.S.A.
Adrian Fernandez Insurance ripoff Tampa Florida
*Consumer Comment: Consumer/Agent of 22 yrs responds
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Recently Robert left the company and since then I have had nothing but problems with them. When I call no-one will speak to me. I am always told to leave my number and someone will call me back - they never have!
Last week I began calling for flood insurance that I had to have immediately. Once again, no-one called me back, so I still don't have flood insurance. In frustration, on Tuesday of this week I called and asked to speak to the manager. He was at lunch. Later I called back and a man answered the phone and told me he was the manager. I asked for his name and he said, "what do you want?". I told him that I wanted his name before I got into why I was calling. He refused to give his name and kept rudely asking me what I wanted. No "how can I help you?", just "what do you want". Finally, I asked him why he wouldn't give me his name and his reply was, "'cause it's none of your business". I was appaled and hung up on him.
What a way to run a business! I cannot imagine why the manager of an Insurance brokerage will not give his name to customers. What does he have to hide, I wonder? My advice is to never go to Adrian Fernandez for Insurance, you would rue the day! The staff are either rude or totally indifferent to the requests of their customers.
I am taking my business to a family operated agency who will actually sit down and talk over their customer's insurance needs. This may not seem like much of a complaint, but it is infuriating when you must have insurance NOW and no-one can be bothered to talk to you. And having a complete moron in charge of the outfit doesn't help matters at all.
This report was posted on Ripoff Report on 03/24/2004 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Adrian-Fernandez-Insurance/Tampa-Florida-33604/Adrian-Fernandez-Insurance-ripoff-Tampa-Florida-85206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.