I opened an account with this company and after my money was in their hands they never called me back to do any actual work. When I wanted to work with their "customer service tech" Mike Tomlin or their "marketing coach" all I ever got was changes in the story but no help.
After asking for answers to several questions about their system and what was happening with my "marketing package" I was never given any information, only the story that it's a waiting game for the spiders of the search engines to pick up my site. Then it would all begin.
They keep transferring me to the next "CSR" and that person told me he would be handling my account because the person who sold me the site, Matt Riley had quit the company mysteriously after being promoted! Anthony the "marketing coach" suckered me out of $3000 to get the ball rolling. Since then he hasn't called me. Although I have called him he never answers my questions straight or has any marketing advice or PLAN for that matter.
When I finally cuaght up with Mike Tomlin he said they were in a tech meeting all afternoon and the that his BMW had broken down. Hell they are only there from 11am to 5, but still go for lunch. long story short, they haven't done anything. He was supposed to help me figure out how to customize the site and the only thing he ever did was change the size and color of the front page font.
I asked for my money back and Anthony said he had to get authorization from the owner. He called back the next day and left a message saying they were refunding the money and to call him back. I spoke with him and he said they would do it immediately. I then spoke to Mike Tomlin, since Anthony said he would be taking care of it. He told me it would be sent to billing and taken care of right away. The next day Ryan ( who sounded mysteriously like Anthony) said that those people had no authorization to refund my money. I told him they had received the authorization from the owner. Obviously a lie from all ends!
He said they could cancel my account and take my money for nothing, or I could continue on trying to make any money with their lame system. Well, after looking at all these other folks that said they had never made a dime, I pretty much knew I'd been had.
I had a friend of mine look at the source code and he said the guy who Matt Riley claimed was an ASU graduate and a brilliant code writer Goran the CEO didn't know how to use it. Cascading Layers all wrong etc!
Do not fall for this or you will be sorry!