- Report: #989365
Report - Rebuttal - Arbitrate
Complaint Review: Advance Auto Parts
Advance Auto Parts5008 Airport Road, Roanoke, VA Roanoke, Virginia United States of America
Advance Auto Parts Darren R, Jackson, CEO BEWARE, Advance Auto Parts Credit Card Overcharging; Failing to Honor Discount Offers; Poor Customer Service Response Roanoke, Virginia
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Company failed to honor clearly advertised discount offer.
Company overcharged credit card a significant amount, contrary to advertised offer.
Customer service failed to respond adequately, blaming the customer for "confusion."
Research of this company indicates numerous other customers with same complaint and poor treatment.
This report was posted on Ripoff Report on 12/31/2012 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Advance-Auto-Parts/Roanoke-Virginia-/Advance-Auto-Parts-Darren-R-Jackson-CEO-BEWARE-Advance-Auto-Parts-Credit-Card-Overcharg-989365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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