- Report: #456548
Report - Rebuttal - Arbitrate
Complaint Review: Advance Auto Parts
Advance Auto PartsAdvanceautoparts.com Wilmington, North Carolina U.S.A.
Advance Auto Parts They knowingly let me buy a part that would go bad and told me after I bought it twice. Wilmington North Carolina
* : A/C compressor warranties
*Consumer Comment: Not following your logic.
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What they dont tell you is that if you dont buy those extra parts and put them on the Compressor WILL go bad and almost immediately.
I called to talk to the manager thinking that since the part was only used for ten miles that they would replace it for free.
Heres where my complaint becomes valid.
I said: "I was sold a junk part. It only lasted ten miles."
Manager said: "99.9 percent of the customers that dont buy those extra parts end up buying another compressor. One of the extra parts traps the metal shavings that ruin the compressor, without it those metal shavings go where they please. You would go through at least four compressors before getting all the metal shavings out."
So it is obvious that Advance Auto Parts knows this is going to happen. But they don't care because they just made twice as much as they should have. And apparently sometimes four times as much. How else would he know that it would take that many compressors.
wilmington, North Carolina
This report was posted on Ripoff Report on 05/29/2009 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Advance-Auto-Parts/Wilmington-North-Carolina/Advance-Auto-Parts-They-knowingly-let-me-buy-a-part-that-would-go-bad-and-told-me-after-I-456548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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