• Report: #644096

Complaint Review: Advanced Chimney Inc

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  • Submitted: Fri, September 24, 2010
  • Updated: Mon, September 26, 2011

  • Reported By: Shana — Putnam County New York United States of America
Advanced Chimney Inc
710-1 Union Parkway Ronkonkoma, New York United States of America

Advanced Chimney Inc tried to scam us out of $2250. Said Chimney needed repairs but it's fine according to paid inspection. Ronkonkoma, New York

*UPDATE Employee: In response too...

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These scammers work in Sullolk, Westchester, Nassau, Southhampton, Rockland, NYC, and Putnam Counties in NY.

Advanced Chimney came to clean our chimney for a low price, $39.95. They said that the chimney was in terrible shape, that it was falling apart, and that it would be dangerous to use the oil furnace until they made an emergency repair. They said we needed 30 feet of stainless steel liner top to bottom and a rain cap. They quoted a price of $2250.00, and when I said it was too much they said "Okay, then $1850."

My husband said he wanted a second opinion, so we called our oil company and asked which chimney inspectors they recommend, and we paid for a proper inspection. Long story short, the chimney is in fine condition. It just needed a rain cap and that cost $167 installed including tax, and the cost of the inspection went toward that. They said we'd be good for at least 10 years without needing any repairs.

I'm so angry with Advanced Chimney. They are scammers.
I'm glad I didn't spend over two grand on fixing something that wasn't broken! But I went weeks scared to turn on the heat thanks to what those fools told me.

This report was posted on Ripoff Report on 09/24/2010 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Advanced-Chimney-Inc/Ronkonkoma-New-York-10537/Advanced-Chimney-Inc-tried-to-scam-us-out-of-2250-Said-Chimney-needed-repairs-but-its-644096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

In response too...

AUTHOR: Advanced Chimney Inc. - (United States of America)

There is no record of this customer in our data-base.  A phone call to our office, with a customer name, proper date of service and the address would need to be given. If this is in fact a customer of ours, we would be glad to resolve any complaints, and/or re-service the customer at no charge. We are a member of the National Chimney Sweep Guild (NCSG), The National Fire and Protection Association (NFPA), and we are certified with the Chimney Safety Institute of America (CSIA) We are also fully licensed in each county we work.  We have been in business for over 15 years, and we are one of the largest chimney companies in New York. We stand by our work and strive everyday to make sure our customers are satisfied.
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