- Report: #987670
Report - Rebuttal - Arbitrate
Complaint Review: Advanced Chimney Inc
Advanced Chimney Inc710-1 Union Parkway Ronkonkoma, New York United States of America
Advanced Chimney Inc Deceptive Sale Practices Ronkonkoma New York
to have the service done. The company came and did the service on 12/26/11 and I paid them with a check that day. Both parties were happy.
They told me someone would call next December to set up another appointment to repeat the yearly service, I agreed. One of there sales associates (Sharon) calls me in late June and advises me that I need to have my chimney cleaned again because I have not had it cleaned in over 18 months. Myself not realizing that it was
done just 6 months prior in December. So I agreed to have it done again after this woman Sharon assured me that its been over 18 months since I last had it done. I even told her that it does not seem like it was that long ago. So they come on July 2, 2012 and have it cleaned again.
When I write out a check to the company, I notice in my check register that I just had the chimney cleaned 6 months prior, and was not happy about their deceptive sales practices. Of course the men in the field have no knowledge of whats going on but if I called the office, they would make it right. So I called the office and and asked to speak to the boss or a superior, but they just blew me off and and said sorry, we didn't realize. So I politely asked them to please stop calling my home, that I was not interested in doing business with them again. They basically laughed, and said that Sharon wouldn't be calling my home any longer.
Today 12/27/12 Sharon from Advanced Chimney called me again to have my chimney cleaned, she said its been more than a year since the last cleaning, I told her that it was just cleaned by her company on July 2,
2012 which was less than 6 months ago. I asked her to please stop calling my home that I would not be using their company anymore because of their deceptive practices, and hung up.
This report was posted on Ripoff Report on 12/27/2012 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Advanced-Chimney-Inc/Ronkonkoma-New-York-11779/Advanced-Chimney-Inc-Deceptive-Sale-Practices-Ronkonkoma-New-York-987670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.