• Report: #470898

Complaint Review: Advanced Wellness Research - Netalab

  • Submitted: Fri, July 17, 2009
  • Updated: Fri, July 17, 2009

  • Reported By:Darlington South Carolina
Advanced Wellness Research - Netalab
1269 N Wood Dale Rd Wood Dale, Illinois U.S.A.
  • Phone: 866-964-1011
  • Web:
  • Category: tempdir

Advanced Wellness Research - Netalab Misrepresented their program and did not indicate a perpetual enrollment Wood Dale Illinois

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We ordered Max White Teeth whitener for a $4.99 "no-risk" free trial. Nowhere on their website did Advanced Wellness Research indicate that we only had two weeks to return any unwanted product, nor did they indicate that they would automatically debit $83.92 monthly and indefinitely from our checking account.

When we called to complain, we were treated very rudely by an off-shore customer service representative. It took 15 or 20 minutes of pleading, cajoling, and finally raised voices and threats to get him to say he would cancel our account. We are not yet sure this has actually occurred.

We have had to cancel our debit card to prevent this rip-off company from having any further access to our account. We feel that they grossly misrepresented their product and their intent, entrapping us into a raw deal.

We want to return their merchandise, but have not been able to find an address or instructions for this. There is no packing slip or receipt in the box of product.

Darlington, South Carolina

This report was posted on Ripoff Report on 07/17/2009 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Advanced-Wellness-Research-Netalab/Wood-Dale-Illinois-60191/Advanced-Wellness-Research-Netalab-Misrepresented-their-program-and-did-not-indicate-a-p-470898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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