- Report: #388399
Report - Rebuttal - Arbitrate
Complaint Review: Advanta Credit Card
Advanta Credit Cardadvanta.com Nationwide U.S.A.
Advanta Credit Card Advanta credit card raised my rate from 7.99 to 26.5% Philadelphia Pennsylvania
*Consumer Suggestion: File a Complaint with Utah BBB
About 2 more months went by and my rate went from 7.99 to 26.31% without any notice. I called and emailed them and they said they use Trans Union to monitor my account and they increase it when they deem I am a "risk". I never got any notice from them and I open up all my mail. I asked them to credit me the finance charges and they said no. I asked if I paid off my balance, I won't owe anything else and they said correct. I paid off the balance and another bill comes home for $145.93 for the accrued interest on the balance I had.
I called them back up and said that one of their reps told me that once I paid it off , it is zero balance. I also checked online and it showed a zero balance. I talked to Trina extension 4483 who was suppose to be the supervisor of the supervisor of customer service and she said balance accrues daily so there is nothing they could do. I paid $147 and closed my account so let's see what other amounts owed they throw at me next month.
This report was posted on Ripoff Report on 11/05/2008 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Advanta-Credit-Card/nationwide/Advanta-Credit-Card-Advanta-credit-card-raised-my-rate-from-799-to-265-Philadelphia-Pen-388399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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