- Report: #32117
Complaint Review: Advantage Capital
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| Advantage Capital 502 N.Division Street,Carson City,NV. 89703
Carson City, Nevada U.S.A. |
|
Advantage Capital, Capital First, Premier One ripoff Carson City Nevada
*REBUTTAL Individual responds: programs perchase for web site package can not get full refund
*Consumer Comment: listen to me
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Corporate Advocacy Program™
In March of 2002 I recieved a phone call from a soliciter representing Advantage Capital telling me I was pre-approved for a credit card with the limit of $2500.00.The only catch was there was a one time proccessing fee of $172.00 which would be electronically debited from my checking account and a monthly fee charged to my new credit card of $4.95 a month.
I new I could not afford a $172.00 proccessing fee because all my bills were due and there wasn't enough to cover it all as it was.The representative on the phone told me to go ahead and authorize the debit and my new card would be here in a few days and I could cover what I needed with the card.I thaught this was a great idea!A few days later I did get a card in the mail and in big bold letters right on the front of the packet it said "THIS IS NOT A CREDIT CARD".
I continued to read and found out that this was a coupon card with $2500.00 worth of savings and the "$4.95 was actually $14.95 and wold be debited from the same account they took the $172.00 from. I imediatly called them and cancelled.They were very apologetic for the "misunderstanding" as they called it,and said to send back the card and the packet and I would recieve a full refund within 30 days.After 30 days went by and I still hadn't recieved a refund I called to find out what the problem was and again they were very apologetic and said they would e-mail their corporate office and they would get in toch with me within 7 days.
Well,7 days passed and I heard nothing.This continually happened every seven days for about 3 weeks and I finally was contacted by a man by the name of Corey and he assured me that the money would be electronicaly deposited back into my account within 7 to 10 days.Again, 10 days pass,no refund.
So I called and called and still got the run around!I filed my complaint with the BBB of Nevada and about a month later received a letter from Advantage Capital stating they got my complaint and again apologized and said my refund would be in my account within 7 days after August 23,2002.It never arrived.After a few more phone calls to Advantage Capital with no success,I then called my local news investigative reporter.
They did an interview and took a statement and now when I call Advantage Capital to find out where my money is they say they cannot discuss this account because it is being handled by consumer affairs and that consumer afairs will be in contact with me.It is now October and the bill money I used for this card has not been returned and I am noe facing forecloure on my home!
If anyone out there can get my money back or give information on how to contact the president of the company I would greatly appreciate it! They are now responsable for putting a family of five out on the street!THEY NEED TO PAY!
norma
palm bay, Florida
I new I could not afford a $172.00 proccessing fee because all my bills were due and there wasn't enough to cover it all as it was.The representative on the phone told me to go ahead and authorize the debit and my new card would be here in a few days and I could cover what I needed with the card.I thaught this was a great idea!A few days later I did get a card in the mail and in big bold letters right on the front of the packet it said "THIS IS NOT A CREDIT CARD".
I continued to read and found out that this was a coupon card with $2500.00 worth of savings and the "$4.95 was actually $14.95 and wold be debited from the same account they took the $172.00 from. I imediatly called them and cancelled.They were very apologetic for the "misunderstanding" as they called it,and said to send back the card and the packet and I would recieve a full refund within 30 days.After 30 days went by and I still hadn't recieved a refund I called to find out what the problem was and again they were very apologetic and said they would e-mail their corporate office and they would get in toch with me within 7 days.
Well,7 days passed and I heard nothing.This continually happened every seven days for about 3 weeks and I finally was contacted by a man by the name of Corey and he assured me that the money would be electronicaly deposited back into my account within 7 to 10 days.Again, 10 days pass,no refund.
So I called and called and still got the run around!I filed my complaint with the BBB of Nevada and about a month later received a letter from Advantage Capital stating they got my complaint and again apologized and said my refund would be in my account within 7 days after August 23,2002.It never arrived.After a few more phone calls to Advantage Capital with no success,I then called my local news investigative reporter.
They did an interview and took a statement and now when I call Advantage Capital to find out where my money is they say they cannot discuss this account because it is being handled by consumer affairs and that consumer afairs will be in contact with me.It is now October and the bill money I used for this card has not been returned and I am noe facing forecloure on my home!
If anyone out there can get my money back or give information on how to contact the president of the company I would greatly appreciate it! They are now responsable for putting a family of five out on the street!THEY NEED TO PAY!
norma
palm bay, Florida
This report was posted on Ripoff Report on 10/09/2002 08:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Advantage-Capital/Carson-City-Nevada-89703/Advantage-Capital-Capital-First-Premier-One-ripoff-Carson-City-Nevada-32117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Individual responds
programs perchase for web site package can not get full refund
AUTHOR: Mark - (United Kingdom)
SUBMITTED: Wednesday, July 21, 2004
my name is mark,
i recently perchased a web package from netbenefit, so for about an hour i was trying to log on to the packages control panel, i had to get new passwords during that period time, but every password i used would not be accepted, by this time i was completely fed up and agry, so i asked for my money back and they replied, you have to send us a letter or a fax for a full refund, so about two months later i did hear a
thing. i then emailed them asking what is going
on, they then replied we not did recive your letter, then two weeks on i sent another letter,
they still had not received my letter, so emailed
yet again but this time the address they gave me had customer management on the first line of the address.
this time they got my letter they said a refund would be processed. but the refund was not a full one it was only the difference of another package for a domain name package, the price the orignal package was eighty eight pounds and thirteen pence, but the domain package was 58.75, so i would only get back twenty nine pounds and thirty eight pence, what should i do wait and see what happens with the domain name package see if works, i am fed and confused.
i recently perchased a web package from netbenefit, so for about an hour i was trying to log on to the packages control panel, i had to get new passwords during that period time, but every password i used would not be accepted, by this time i was completely fed up and agry, so i asked for my money back and they replied, you have to send us a letter or a fax for a full refund, so about two months later i did hear a
thing. i then emailed them asking what is going
on, they then replied we not did recive your letter, then two weeks on i sent another letter,
they still had not received my letter, so emailed
yet again but this time the address they gave me had customer management on the first line of the address.
this time they got my letter they said a refund would be processed. but the refund was not a full one it was only the difference of another package for a domain name package, the price the orignal package was eighty eight pounds and thirteen pence, but the domain package was 58.75, so i would only get back twenty nine pounds and thirty eight pence, what should i do wait and see what happens with the domain name package see if works, i am fed and confused.
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I really do feel bad for people who get ripped off by these scams. I know it's happened to me before and will probably happen again because as long as there are good people in the world - there are twice as many bad people willing to take advantage of us. However, i know someone who works for SOS in Waco and this company is NOT taking your money. Has it occured to anyone that information being posted by someone's EX-employee may be purposely inacurate? It seems that they may just be spiteful enough to spread false info that would bring negative attention to the company. If you call the number listed for SOS they won't be able to give you any information about the credit card scams because they honestly don't know what's going on with those companies. I suggest what everyone else here has suggested - contact your AG and the bank in order to get your money back. Good luck to you all and much thanks.
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