- Report: #1061614
Report - Rebuttal - Arbitrate
Complaint Review: Advantage Rental Car
Advantage Rental Car3420 Kettner Blvd, San Diego, CA 92101 San Diego, Select State/Province USA
Advantage Rental Car This car rental firm acts like a fraudulent operation. San Diego CA
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This car rental firm acts like a fraudulent operation. Do NOT prepay reservation EVER! I made prepaid reservation for a weekly rental and arrived at Kettner office to pick up the car. After numerous declined up-selling attempts, agent said she needed to add a $200 hold to credit card. I said OK. It failed to go through; as it turned out I was $15 short in credit limit on that card. I offered to give the $200 in cash, which I had on me. She said she could not accept cash. I offered to use another card. She said it had to be on that card. I said ok, then if you can’t honor my reservation then refund the money. They won’t do that. They tell you must cancel online (a lie), but when you go online you can not cancel within 24hrs of reservation. I offered to use the prepaid deposit for a later date, after adding additional credit balance to the credit card, but no go. Their policy is to steal your money; no other options. Filing complaints with BBB and government agencies.
San Diego, CA
This report was posted on Ripoff Report on 06/24/2013 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Advantage-Rental-Car/San-Diego-Select-StateProvince-92101/Advantage-Rental-Car-This-car-rental-firm-acts-like-a-fraudulent-operation-San-Diego-C-1061614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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