- Report: #598857
Report - Rebuttal - Arbitrate
Complaint Review: Adventure Helicopter Tours
Adventure Helicopter Tours12653 Osborne St Ste M3 Pacoima, California United States of America
Adventure Helicopter Tours Pathetic Customer Service, Empty Promises, Bait and Switch, Unorganized Pacoima, California
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We have called 3 times now and it is a week later and no response! They make it sound like customer satisfaction is a high priority but fail to return calls. Another thing to note is that in order to fly, you're suppose to get weighed, watch a safety video and then they are suppose to hand you a ticket that lets the pilot know which package you paid for. It's no wonder they screwed up our flight, they couldn't have been more dis-organized! We never got weighed, no safety video and of course, no ticket. Don't waste your money, find a different helicopter tour, one that's closer to the beach instead of B.F.E.!
This report was posted on Ripoff Report on 04/30/2010 11:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Adventure-Helicopter-Tours/Pacoima-California-91331/Adventure-Helicopter-Tours-Pathetic-Customer-Service-Empty-Promises-Bait-and-Switch-Un-598857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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