• Report: #887675

Complaint Review: Affinion

  • Submitted: Thu, May 24, 2012
  • Updated: Thu, May 24, 2012

  • Reported By: Gigi — Railroad Georgia United States of America
P.O. Box 40606 Nashville, Tennessee United States of America

Affinion Tell lies and Rude. Nashville, Tennessee

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My mother had a life insurance with this company. The policy was $90 every 4 months for a $300,000 life insurance. When my mother passed Wednesday, May 9, 2012 I called them Thursday before going to the funeral home to get the policy number. Before & after providing the policy number, the representative repeatedly read a statement about accident & death insurance not paying for death of natural causes. When the funeral home called, they stated that the Affinion insurance representative was rude to them.

After my mother's funeral, I contacted them again; I was put on hold for a long time; then someone informed me that I would be contacted later. They did contact me later; however, I was not home.

When I finally got in contact with a representative to ask for a copy of my mother's policy and information that was completed and mailed in, I was informed to write a letter to the Legal Dept. requesting a copy of policy.

I mailed the letter yesterday, Wednesday, May 23, 2012

This report was posted on Ripoff Report on 05/24/2012 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Affinion/Nashville-Tennessee-37204/Affinion-Tell-lies-and-Rude-Nashville-Tennessee-887675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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