- Report: #989995
Complaint Review: Affordable Auto Repair
| Affordable Auto Repair 936 N Otsego Lk Dr
Gaylord, Michigan United States of America |
|
Affordable Auto Repair Crooked Mechanic/Owner Gaylord, Michigan
*General Comment: One more thing...
*General Comment: Hard To Believe
*Author of original report: Owners Rebutal not a customer
*General Comment: Hard To Believe
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In the end I replaced the thermostat. Didnt change a thing, day later issue is back. F..ing crook. Looks to be a head gasket according to Honda, so this guys misdiagnosed the car 2 times. If we wouldnt of called him out he would have charged us to fix the head gasket as well. See you in court A-hole.
This report was posted on Ripoff Report on 01/02/2013 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Affordable-Auto-Repair/Gaylord-Michigan-49735/Affordable-Auto-Repair-Crooked-MechanicOwner-Gaylord-Michigan-989995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 General Comment
One more thing...
AUTHOR: Sally S. - (United States of America)
SUBMITTED: Thursday, January 10, 2013
So are you saying you were a mechanic at this shop and this is how you know so much about what he does? I am just interested in knowing because now your snyde comments make sense, a disgruntled ex employee?
Sorry you had a bad experience or were fired from this facility but this site is to post honest situations.
#2 General Comment
Hard To Believe
AUTHOR: Sally S. - (United States of America)
SUBMITTED: Thursday, January 10, 2013
And to your allegations that I am the owner because I know their policies: We have been customers for more than 8 years and on every receipt we recieve it states their warranty policy.
We have also gotten to know the owners very well, and I am quite sure if Pat knew this post was on here he would voice his opinion himself, that is just the type of business owner he is. And I am pretty sure he voiced his opinion to a previous post a few years back on this site and listed himself as owner- so there is no need for you to justify why a satisfied customer would comment.
#3 Author of original report
Owners Rebutal not a customer
AUTHOR: Dave - (United States of America)
SUBMITTED: Thursday, January 10, 2013
Either way, I understand the parts warranty. But he new, and he new that I new the thermostat was not the problem. He could just use that excuse to not warranty his work. I have lived in this town my entire life. I know a lot of people, and I will tell everyone I know about this experience.
This Pat guy showed no respect on the phone. He felt threatened as soon as I explained to him who I was, without even explaining anything yet. I just wanted to here the issue with the car, and he felt that I had no authorization about asking any questions to him. This felt very welcoming to Affordable Auto Repair.
Its funny that the other review on here explains almost the same thing, however it sounded like you guys purposely savataged that guys car. Moral of this story is, we paid to fix the car. The car did the same thing EXACTLY. We bought the parts from you that you said would fix the car. We paid you $650 to fix it. The thermostat we brought you was $8, and you said it would be $100 to replace that part again. We did replace it and it didnt work like you said it would. The dealer diagnosed the issue and it was the issue that we told you it was and you said it wasnt. Then when I called you out on it, you agreed that your repairs may or may not fix the issue. I am sorry but that is an expensive maybe.
You should have righted this. We paid you and held up our side of the bargain, it was your part to offer your services and fix the issue, and you did not.
#4 General Comment
Hard To Believe
AUTHOR: Sally S. - (United States of America)
SUBMITTED: Wednesday, January 09, 2013
I also know their policy when you bring in your own or used part. The part is NOT covered under warranty. Obviously if a customer brings the part themselves they cant gaurantee it wont be defective, therefore it cant be covered. They do offer a 12 month 12000 mile warranty on all parts and labor when they get the part for you- maybe you should have considered that-
And from our experience with Affordable Auto, they have always gone above and beyond to give us great customer service. Even when my vehicle wasnt going to be done in time for me to get to an appointment, they offered me to borrow their shop vehicle in order to get where i needed to go.
These owners are NOT crooks- they are good, hardworking business owners that had a bad customer who decided to take his problem out online instead of in the shop. I dont think they would still be in business after 10+ years if they were in it to rip people off.
And obviously the person who posted this is not much of a mechanic to speak of how little someone else knows if you havnt found or fixed your problem yet.

